Associate/Associate Director, Information Technology Department Associate/Associate Director, Information  …

Non-disclosed
in Singapore
Permanent, Full time
Last application, 02 Aug 21
Based on relevant work experience
Non-disclosed
in Singapore
Permanent, Full time
Last application, 02 Aug 21
Based on relevant work experience
As a leading bank in China and Hong Kong region, the Singapore Office is now seeking highly motivated, creative and success-oriented professional who would like to pursue the career for supporting our Information Technology Department.

Position Title : Associate/Associate Director, Information Technology Department

 

Responsibilities:

  • Provide technical support on end user computer, printer, server, database, and networking management that including installation, upgrading and maintenance of computer hardware and software
  • Provide on-site technical support to end users to ensure continuous, stable, and fast connection when they are working on site or remote
  • Provide all Infrastructure and system support services, including service outage diagnosis, troubleshooting, restoration of services, virus protection management
  • Support on the security and stability of IT infrastructure
  • Responsible for the system backup and restore management to ensure all the daily backup jobs are being monitored and escalated, if necessary
  • Assist with IT Infrastructure/Ops project management activities, resources, equipment, and information
  • Assist with IT Infrastructure/Ops project progress/schedule/status management
  • Support on IT audit and compliance activities
  • Manage and work with external IT Vendors when required to resolve complex IT issues
  • Assist in management of third-party vendors on IT issues and purchases
  • Manage and maintain inventory records (Hardware/Software/Licenses) and compilation of statistics and reports
  • To constantly explore new IT improvement and efficient way in supporting the IT operations. Working with other teams to optimize and improve work processes

Requirements:

  • Degree in Computer Science / Information Technology or a similar field of study
  • Minimum 5 years of relevant working experience in application and infrastructure support
  • Strong analytical and problem solving skills
  • Experience working with and managing the expectations of business users
  • Excellent verbal and written communication skills
  • Meticulous, independent and a strong team player
  • Ability to effectively manage competing deadlines and expectations
  • Proactive with sense of purpose and urgency
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