• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2018-11-21

Authentication and Host Security BAU Senior Analyst

Authentication and Host Security BAU Senior Analyst

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18037069


Senior technical analyst will be responsible for supporting day to day operations on enterprise authentication and file transfer technologies. Must have understanding of enterprise authentication/authorization solution using CA Siteminder or an equivalent product. Strong ability to utilize Unix and Linux systems like Red hat Enterprise Linux 5.x/6.x. Understanding of Web-server, app servers, DMZ, BIG IP, 3DNS, VIP and Firewalls required to support applications utilizing the authentication infrastructure .
Must be willing to work in an operational support environment supporting 24x7 via on call in various shifts as required. The job is heavy on client interaction and requires excellent communication and documentation skills.  Good to have experience on file transfer and encryption technologies but not a must.


Support business and work with System administrators, developers and analysts with troubleshooting issues related to CA Siteminder / LDAP and Federation technologies
Perform change management and incident management utilizing documented procedures
Perform alert monitoring and follow documented resolution steps
Document problem resolutions and publish knowledgebase
Work with vendor support, System administrators and architects on a regular basis
Provide 24x7 supports on an on call rotation basis
Participate in fail over testing, disaster recovery testing and other readiness efforts.
Participate in an on-call rotation, resolving production issues off hours, during the business week and on weekends.
Investigate and resolve file transmission issues in all environments.
Manage encryption keys, install certificates and maintain components required to support secure file transmissions.
Support maintenance and migrations on infrastructure
Knowledge of LDAP or equivalent directory
Experience with Federation product like CA Site Minder/Ping highly desirable
Ability to read and analyze logs on UNIX , Linux systems from multiple servers
Must have good work ethic and follow documented process


CA Siteminder, Ping, LDAP - KDC, Weblogic, Websphere
Ability to understand SOAP calls
Strong understanding of enterprise network - DMZ, BIG IP, VIP, Firewalls, Proxy
Strong verbal and written communication skills
Team player with ability to work under pressure
CA accreditation or certification
Good to have

Experience in implementation and operational support of Secure Transport protocol solutions that support FTP/ HTTP/s, SSH-FTP, SCP, SFTP
understanding of PGP encryption
Experience with implementing and supporting end to end encryption technology
Experience with supporting one time password technology using Voice, SMS, Biometrics
ITIL / CISSP certification
Education Level Required: Bachelor's Degree 

Years of Related Experience: 3-7