• Negotiable
  • Singapore
  • Contract, Full time
  • Standard Chartered Bank Singapore
  • 13 Dec 17

Business Analyst

  • Location: Singapore
  • Salary: Negotiable
  • Job Type: Full time

A key role focused on process reengineering / business transformation in the OR Change team which operates as the central engagement point for OR with other business areas and Information Technology & Operations (ITO) in connection with the business and infrastructure change needs.

Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise - here for good. See our Brand and Values

A key role focused on process reengineering / business transformation in the OR Change team which operates as the central engagement point for OR with other business areas and Information Technology & Operations (ITO) in connection with the business and infrastructure change needs. The OR KTLO team is responsible for defining and driving discretionary change across various OR systems. The team plays a pivotal role in improving solution alignment, delivering quality, and realising resource and budget efficiencies through a centre of excellence approach.

Key Roles & Responsibilities

· Drive OR process reengineering and business transformation, interacting with business stakeholders and subject matter experts in order to understand their problems and needs

· Critically evaluate information from multiple sources, determining and effectively representing information at appropriate levels of abstraction, reconciling conflicts and gaining consensus to establish true business needs

· Manage the technology team interface, liaising with technology teams continuously to ensure clarity on business requirements and working with development leads to ensure business requirements are met in solutions design, development and delivery

· Author, contribute to and review BRDs, functional and system requirement specifications

· Manage User Acceptance Testing and support implementation and post go-live issue resolution

· Ensure key delivery / implementation risks and issues are identified, and support establishment of appropriate mitigation / action plans throughout

· Ensure communication and training needs are met through the provision of content and context for user guides / training materials and training delivery to end users

Qualifications & Skills

· Strong full-life-cycle project experience

· Strong process re-engineering and business change experience

· Strong experience managing detailed requirements across a broad domain

· Strong ability to document business / task / workflow analysis

· Strong analytical and critical thinking abilities, detail oriented and proficient with highly structured approaches aligned with project / change management best practices

· Excellent communication skills, both oral and written, with an ability to interact effectively with stakeholders across bank-wide functions

· OR domain experience required

· Degree or diploma qualified in a relevant field

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.