• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 22 Nov 17

Chief of Staff – Manager

Chief of Staff – Manager

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17071932


Applications Support Senior Manager
This role is responsible for providing Chief of Staff / Global Business Manager support to the ICG Tech Production Management organization, working as part of a small team. The position requires a candidate with general business management skills, leadership abilities and administrative experience, who can manage a variety of activities geared at helping to keep the ICG Production management organization in financial, staffing and compliance control. This includes building strong ties with the Finance, HR, Risk & Control and Procurement teams. The individual will be a direct report to the Chief of Staff for ICG Production Management, while working closely with the support managers in their planning, definition and execution of organizational strategy.
Key Responsibilities
Functional Responsibilities
  • Work with finance, technology and global production support teams to drive administrative, reporting and quality improvements
  • Responsibility for ICG Tech Production Management business management duties in conjunction with the  wider team, which include but are not limited to financial, staffing, quality, and risk/regulatory matters
  • Financial control -  understand the complexities of the department P&L; appropriate accruals, client allocations, and fixed price contracts in order to improve operational efficiency and productivity
  • Vendor Management - Help coordinate with PS Vendor team on contract financials and legal requirements to push contracts through procurement process/ensure efficient execution
  • Staff / Resource Management - Imbed processes in the organization that ensure ongoing headcount is accurate and that the on boarding and termination of resources is well controlled
  • Regional APAC business management oversight across ICG PS


Essential Skills
  • VP Level Role requiring several years in a fast paced Tier-1 financial services firm with experience in global and complex settings with multiple stake holders
  • Demonstrated success in managing deliverables within aggressive timeframes; ability to cope under time pressures
  • Strong written and verbal communication skills - will have interaction with senior technology and business managers
  • Demonstrated success in managing complex projects and processes
  • Ability to demonstrate a good level of planning and execution of medium range and long term strategic plans
  • Demonstrated capability to develop and maintain effective work relationships with senior technology stakeholders
  • Proven ability to conduct research/analysis, organize findings and build presentations for management
  • Knowledge of Citi, the financial services industry and Technology organizations in Citi
  • Excellent influencing and negotiating skills