Claims Expert Claims Expert …

Swiss Re
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 27 May 20
Competitive
Swiss Re
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 27 May 20
Competitive
Claims Expert
About Swiss Re

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of our 15,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?

About the role
As a Claims Expert, you will have an extraordinary and exciting opportunity to work in an agile and cross-functional environment as well be the Deputy within the Claims Management team where servicing customers in the best possible way is of utmost importance. You will be handling claims with a customer focus, effectiveness and efficiency and actively supporting in building a modern, state of the art claims organization.

Claims Management
  • Work with Head of BM SID Markets to implement a market-specific, portfolio-directed claims management service, in association with experts from cross functional stakeholders, in accordance with an overall strategic approach to managing Swiss Re's business risks and client relationships
  • Support the Head P&C Business Management SID to manage and run the claims department.
  • Efficient management of high value claims from first advice of loss to ultimate settlement.
  • Identifying claims that have major impact on Swiss Re (SR); conducting a factual analysis; detailed review; reserve setting; deciding upon SRs ultimate liability to pay. Accountable for implementing the right claims strategy for resolution of the claims.
  • Managing additional support as required, e.g. loss adjusters; legal, external experts,


Thought Leadership
  • Engaging clients on topical trends and raising SR's Thought Leadership on Property/Natcat, Engineering, Cyber line of business to assist business development by being a trusted partner for our clients.
  • Meeting clients to discuss developments on key claims or a selection of claims as part of a review exercise either pre or post deals.
  • Monitor key developments, trends etc., in the various markets that are covered by SID business unit and to analyse its impact on the portfolio of claims. Also, to advice internal stakeholders on impact of developments.

Detailed Job Functions (including local functions)
  • The job requirement is to review & manage predominantly Property & Engineering line of claims viz.,Property All Risks, Business Interruption, Nat Cat covers, CAR/EAR & other project covers, MB/EEI, DSU type of claims. The scope also includes advising clients on primary policy wordings, conducting training programs on emerging Property & Engineering claim topics.
  • The candidate is also required to interact regularly with other members of Asia wide BM Team and be involved in local, regional & sometimes global projects, seminars, conferences, training workshops and professional development networks.
  • The candidate will be required to undertake international travel, as required by the Head of BM for SID & Business Management Asia.


Business and Interpersonal skills
  • Significant technical Property & Casualty claims expertise across market-relevant products, demonstrated through peer recognition of capabilities in a technical role. Candidate should have minimum 8-10 years of relevant experience.
  • A sound understanding of standard insurance policy wordings in all Property & Engineering line of business. Relevant claims experience is a must.
  • A sound knowledge of reinsurance contract wordings and the importance of claims related clauses.
  • A degree in lnsurance/Engineering/Business/Law is required and preference will be given to those with an additional insurance qualification of ACII or ANZIIF and/or Analytical skills or data driven knowledge skills.
  • An ability to be persuasive in business discussions and negotiations
  • A sound understanding of standard insurance policy wordings in all Property & Engineering line of business. Relevant claims experience is a must.
  • A sound knowledge of reinsurance contract wordings and the importance of claims related clauses.
  • A degree in lnsurance/Engineering/Business/Law is required and preference will be given to those with an additional insurance qualification of ACII or ANZIIF and/or Analytical skills or data driven knowledge skills
  • An ability to be persuasive in business discussions and negotiations
  • Strong communication skills and public speaking skills and the ability to lead industry-wide discussions.
  • A team player


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