Client Manager - Global Banking and Markets

  • Competitive
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • HSBC
  • 17 Jul 18 2018-07-17

Client Manager - Global Banking and Markets

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking a high caliber professional to join our team as Client Manager .

Principal responsibilities

  • Client manager role in facilitating Know Your Customer due diligence checks on existing customers going through a material trigger event or during periodic review
  • Responsible to manage own Know Your Client refresh book of work and complete by targeted timeline
  • Outreach to customers in obtaining information and documents, handholding clients through the due diligence process
  • Review the information and documents provided by customers during this process, ensure that all information and documents collected are good to satisfy regulatory requirements
  • Work with the relationship management team in completing a risk assessment profile for each of these customers
  • Work closely with the relationship management team on daily request handling
  • Active stakeholder management, day-to-day work and resolutions of issues with Product Partners, Compliance, Operations, Know Your Client Teams.
  • Assist the team in completing ad hoc projects and provide support for urgent requests
  • Diligent inputting of updates to track completion progress and Management Information reporting

  • Experience in performing due diligence checks on financial institutions or corporate customers
  • University degree with relevant years of relevant experience in servicing financial institutions or large corporate clients
  • Proficiency in Singapore Anti Money Laundering regulations and guidelines
  • Strong office skills
  • Attention to detail
  • Sensitive to operation and financial crime risks
  • Proven ability to prioritize competing deadline
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.