Client Relationship Manager
FX Dealer - Singapore
Are you energized by managing a portfolio of business clients? Want to work for a fortune 500 company that offers B2B clients ground breaking solutions? Join Western Union as a Foreign Exchange Dealer. Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen. Relentless pursuit of better
In this role, you will work with a portfolio of business clients on their foreign exchange payment and hedging needs to achieve set business goals and financial targets. You are expected to actively engage clients to understand their business directions and the broader industry environment in terms of both economic developments and competitor landscape. You will formulate account plans together with Sales that include foreign exchange services, hedging tools and online platforms, to better serve and meet the needs of your clients. In this role you will be responsible for providing your clients with ongoing market updates and to support engagement with your clients via both offline and online touchpoints. You will be building strong relationships with existing clients, ensuring client satisfaction and revenue growth. Your responsibility includes finding and driving upsell opportunities to maximize portfolio performance and also Identify hedging methods for clients. You will be developing strong understanding of diverse range of FX products and online platforms available to present core value proposition to clients credibly. This knowledge will help you to formulate strategic account plans through Ladder Climb. You will be Closely collaborating with cross functional internal teams on clients' opportunities and issues to deliver and exceed customers' expectations.
You will come with strong Experience in Payments, with knowledge of SWIFT and international payments. You will bring to the table your exposure of FX Sales or Dealing, with knowledge and understanding of derivatives, hedging and options and/or a track record of managing a portfolio of business clients across SME and Corporate segments. You will be Comfortable having face-to-face meetings with your business clients to explore their needs and present solutions, as well as giving presentations to both internal and external stakeholders. You will have ability to excel in a fast-paced environment and multitask along with strong attention to details. You will be Certificate holder in Module 1A OR 1B OR 2A (Any one of these) AND Module 6A AND Module 5. Join us, and let's move money for better
It's an exciting time at Western Union. We're growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We're unleashing our potential. If you're ready to do the same, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.