Client Services Executive (6 months maternity cover)

  • SGD42000 - SGD48000 per annum
  • Singapore
  • Contract, Full time
  • Ambition Singapore , EA Licence No: 10C5117
  • 14 Nov 17 2017-11-14

Our client which is a renowned Asset Management is looking for a 6 month maternity cover to join their Client Services team as a valued member with prior client servicing experience preferably with an Asset Management.

Duties and Responsibilities:

  • Ensure smooth day-to-day functioning of client servicing activities such as client reporting, Transfer Agent and administrative support.
  • Performance of client reporting functions
  1. Upload daily NAVs accurately and promptly.
  2. Send monthly and quarterly reports to retail distributors, insurance clients and sub-advisory clients within the specified deadlines.
  3. Update and maintenance of fund templates for data providers.
  4. Ensure fund factsheets, prospectus, PHS, annual and semi-annual reports are uploaded accurately & promptly.
  5. Prepare and ensure timely lodgement of prospectus, PHS and the semi-annual as well as annual reporting for funds.
  6. Review of investor notices for corporate action / fund rationalisation exercises.
  • Provision of Transfer Agent support functions
  1. Act as the contact point for the registrars and distributors on the daily subscription and redemption process and assist to trouble shoot and resolve operational issues.
  2. Liaise with the registrars on the account opening for new distributors and direct clients.
  3. Maintenance of NAV distribution lists for BNP Fund Accounting.
  • Provision of administrative support
  1. Manage the Client Services Hotline, walk-in clients and SGContactUs email queries. Respond to emails from distributors and clients promptly.
  2. Handle incoming mails, faxes, and corporate action letters.
  3. PEP screening either for on-boarding of new distributors/clients or adhoc regulatory reporting.
  4. Assist Compliance with adhoc regulatory reporting and audit enquiries.
  5. Liaise with distributors and external printers in printing and sending of prospectus, annual reports and other investor notices.
  • Any other reporting, admin or TA support requirements as directed.

Knowledge and Skills:

  • Knowledge of investment products
  • Possess customer centric and communication skills, in fluent English & Mandarin, Cantonese preferred
  • Efficient time management
  • Good attitude and a good team player

Experience / Qualifications:

  • Degree in Banking & Finance or equivalent
  • CMFAS certifications for M3, M5, M6, M6A, M8 & M8A
  • 3 or more years' experience in client servicing role, preferably in the asset management, transfer agency or financial industry

Interested candidates are encouraged to submit their resumes in MS Word format .

Business Registration Number: 200611680D | Licence Number: 10C5117 | EA Personnel Registration Number: R1109257