• 90,000 - 130,000 SGD (base) plus a variable bonus
  • Singapore
  • Permanent, Full time
  • Space Executive Pte Ltd
  • 15 Nov 17

With the rapid adoption of smart devices coupled with improved connectivity globally there is urgency across the Financial Services industry to be ahead of the curve by meeting their customers where they spend most of their time – on ‘Digital’ channels. Digital also means that the consumers of today have a very different set of expectations when it comes to getting services from their FS provider.

This is a consultant and senior consultant level role with a focus on “digital” including internet, mobile and other emerging technologies such as Biometrics, Blockchain, Internet of Things, Robo Advisors, Chatbot, etc. This is a chance to join one of the fastest growing team that is shaping the future in partnership with our clients. 

Responsibilities

  • Work with clients to help identify key customer opportunities
  • Leverage customer, data, and business insights to help design channel inclusive strategy with digital being a core enabler
  • Work with clients to co-create experience and design led propositions that will delight their customers
  • Work with customers to establish a roadmap that will positively influence customer NPS and lower cost
  • Get involved in all aspects of digital change, using a variety of different project methodologies (agile/scrum) and work with a range of technologies
  • Be at the frontline of mobile and social media capabilities working on a range of emerging digital solutions and payment methods
  • Shaping and executing complex digital transformations
  • Being an active participant in customer journey mapping, user stories, and technical documentation

Requirements

  • Relevant experience in the design and delivery of digital and mobile solutions in the FS domain
  • A bachelor degree in management consulting, business IT or equivalent disciplines
  • Proven experience working in an Agile cross-functional environment and managing teams through an end-to-end Software Delivery Lifecyle (SDLC)
  • An appreciation of the definition and optimization of a digital customer journey (UI/UX design) across products and sectors
  • Strong project and program management, including advising and influencing clients at all level of seniority regarding business processes and operations
  • Experience in leveraging big data and fast moving web environments, including awareness of the different requirements for mobile technologies and platforms
  • Knowledge of and connections with current digital solution vendors in the market that may assist our clients
  • Comprehensive understanding of the Fin-Tech (and/or RegTech, InsurTech) environment and key players across APAC
  • A fundamental understanding of the development and implementation of Solutions Architecture
  • Track record working in a consultative, client driven environment

Please apply via the efinancialcareers link or send your latest CV to djones@space-exec.com.

EA License No.: 15S7496  |  CEI Reg No.: R1437484