• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2018-09-21

Consumer Insights Platform Senior Architect

Consumer Insights Platform Senior Architect

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18054448


Description

POSITION SUMMARY:
  • The Chief Technology Officer (CTO) function is responsible for strategic and operational management of the technology environment supporting Citi's Global Consumer Technology (GCT) function. Key responsibilities of the CTO include: enterprise architecture governance; technology innovation, strategy and roadmap development; software development technology, process and design standards; performance engineering and testing; development operations (devops) strategy and execution; operational management and optimization of infrastructure in conjunction with CTI; and production management of GCB's global application portfolio. 
  • The Global Chief Architect of Digital Channels organization will be comprised of domain experts who are specifically focused on the architecture and strategy pertaining to channels where the customer engages Citi through mobile, web and device methods. 
  • The Senior Architect is responsible for orchestrating a forward looking technology plan for their Sub domain to provide market-competitive (or differentiated as needed) capability at optimal speed and/or total cost of ownership. Specifically, the Senior Architect is expected to develop deep market insight, perform competitive assessment, understand and inform business and technology strategy, define the reference architecture and maintain a roadmap of capability and investment aligned to critical business needs and technology requirements.  The Senior Architect will have a strategic, global and market focus for their Sub domains while directly influencing the regional and LOB investment decisions to ensure they inform and further the reference architecture and roadmap pertaining to their Sub domains.
Key Responsibilities:
  • Assist or lead the following responsibilities as directed by the Consumer Insights Platform Architecture Head.
  • Maintain and apply a broad and current industry perspective on technology trends/opportunities, alternate solution providers and ranking, leading practices and our position/capability/performance relative to direct competitors and parallel industries/organizations. Ensure technology roadmaps are developed within the context of expected market developments and the opportunities/threats they present. 
  • Demonstrate technology thought leadership, foster productive business relationships and build strong sponsorship of our technology architecture and roadmap. Understand and influence business strategy, ensuring it's informed by current and emerging technology capability and supported by our architecture and roadmap. 
  • Maintain reference architecture for the assigned Sub domain(s), ensuring it's anchored in current/emerging business requirements, consistent with enterprise and sector architectural tenets, supported by clearly defined financial and non-financial rationale and actionable within the context of Citi's investment and risk appetite.
  • Maintain Sub domain Level comprehensive technology roadmaps encompassing application and related infrastructure services that are consistent with the reference architecture and phased in accordance with business priorities, investment and risk appetite and regulatory, risk and compliance requirements.
  • Maintain a comprehensive view of current and forecast Sub domain economics (e.g. run cost trend, expected investment and potential impairments). Ensure roadmaps support business and technology financial objectives and both highlight and mitigate financial risks to the extent possible. 
  • Provide Sub Domain leadership within global and regional architecture forums, ensuring the reference architecture and roadmap at sub domain level are informed by practical requirements and that design decisions remain consistent with the architecture and roadmap; ensure appropriate governance of exceptions and stringent follow-up to ensure all conditions of approval are met within the committed timeframe.   
  • Foster a strong regionally aligned solution architect/design community with intimate knowledge of our reference architect and roadmap and a governance process that will ensure our reference architecture and roadmap remain relevant within regional context and central to individual investment and project decisions.  
  • Ensure early engagement of partner organizations (e.g. CATE and CTI) in the development of our reference architecture and roadmap. Ensure planned capability can be satisfied by partner organizations within the timeframe required. Help manage the consistency of partner organizations across regions.
  • Develop high performing talent both in our teams and in the engineering teams we engage; develop a learning environment; demonstrate teamwork, respect and collaboration across the CTO function and with GCT, CTI, CATE and other partner organizations, and foster a culture of innovation, commercial savvy, dependability, pragmatism and excellence.
  • Ensure all regulatory, compliance and internal control requirements are met, while maintaining a measured view of risk affecting all areas of CTO responsibility and structured and visible plans for mitigation of this risk.
  • Assist in developing consumer facing AI, machine learning, deep learning strategies by consuming from the data domains which underpin the digital businesses.  Collaborate with business stakeholders, technical channel owners and other chief architects to create roadmaps and priorities for publishing and consuming events across LOBs, channels, and regions. Develop the patterns and execution plans for data streaming, NLP and other developing analytical platforms in collaboration with data domain owners in order to create reference architectures.  Assist in managing the global roadmaps for location based tools, crowd sourcing, merchant cleansing, customer transaction categorization, application logging, MIS logging, Arcsight / SAD logging and like technologies which can be used as part of the overall Insights Platform.


Qualifications

Required Experience:
  • 10+ years in senior technology/engineering leadership roles within financial services or a related industry; specific experience in strategy development, enterprise and/or solution architecture and systems integration in a complex distributed environment employing a mix of modern and legacy technologies.
  • Comprehensive functional and technical knowledge within the assigned or related domain developed through practical experience in defining and delivering technology solutions within a global and diverse financial services environment.
  • Current and deep Sub Domain market insight covering leading providers/solutions, trends in functional capability and technical architecture and knowledge of competitor strategy and/or capability. Evidence of active engagement in and/or understanding of the methods for surveying market and competitor activity.
  • Strongly developed strategic, analytical and communication skills evidenced by experience in formulating strategic scenarios, evaluating trade-offs within a robust commercial framework, developing related financial models and designing practical execution plans. 
  • Practical experience in architecture roles within a complex commercial environment including assisting in setting architectural principles, helping define the reference architecture, building technology roadmaps aligned with business plans and helping to institute governance to ensure alignment of investment to strategy/architecture.
  • Strong interpersonal and communication skills; proven ability to engage and influence technology and business stakeholders at most levels within an organization on complex technical and commercial concepts.
  • Proven ability to assist in attracting, developing, engaging and sustaining world-class engineering/technical talent; build collaborative higher performing teams and foster a culture of innovation and excellence.
Preferred Experience:
  • 10+ years in senior technology/engineering leadership roles within financial services or a related industry; specific experience in strategy development, enterprise and/or solution architecture and systems integration in a complex distributed environment employing a mix of modern and legacy technologies.
  • Comprehensive functional and technical knowledge within the assigned or related domain developed through practical experience in defining and delivering technology solutions within a global and diverse financial services environment.
  • Current and deep Sub Domain market insight covering leading providers/solutions, trends in functional capability and technical architecture and knowledge of competitor strategy and/or capability. Evidence of active engagement in and/or understanding of the methods for surveying market and competitor activity.
  • Strongly developed strategic, analytical and communication skills evidenced by experience in formulating strategic scenarios, evaluating trade-offs within a robust commercial framework, developing related financial models and designing practical execution plans. 
  • Practical experience in architecture roles within a complex commercial environment including assisting in setting architectural principles, helping define the reference architecture, building technology roadmaps aligned with business plans and helping to institute governance to ensure alignment of investment to strategy/architecture.
  • Strong interpersonal and communication skills; proven ability to engage and influence technology and business stakeholders at most levels within an organization on complex technical and commercial concepts.
  • Proven ability to assist in attracting, developing, engaging and sustaining world-class engineering/technical talent; build collaborative higher performing teams and foster a culture of innovation and excellence.
Education:
  • Bachelor degree in computer science, information technology, software engineering or a related field.
  • Master's degree preferred
Singapore Singapore Singapore SG