Contract Staff (Senior), Solaris Major and AIX/Linux Minor SME, Infrastructure Management Services, Technology & Operations

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 20 Feb 18 2018-02-20

See job description for details

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


  • Provide best customer experience on service performance due to regular system reviews and pro-active performance and resilience improvements
  • Solve incoming incidents
  • Analyze of problems and support in defining solutions
  • Collaborate and work with Engineering team to develop technical solutions, plans and configuration, in response to requirements from Business and Application teams. Deliver to the deployment team for execution.
  • Establish configuration standard and design guideline for UINX and system software, covering availability, performance, resilience, monitoring, backup and recovery functional areas.
  • Provide technical assistance to development team and operation teams.
  • Troubleshoot and drive system recovery. Escalate problems with actual or potential major impact to problem management and IMS management. Perform root cause analysis and ensure planned actions are carried out to prevent recurrence. Must be proactive and possess a sense of urgency during service recovery
  • Lead and control the delivery of outsourcer technical team of system administrators.
  • Ensure the supportability of the OS and system software. Plan and lead upgrade projects.
  • Review and approve change requests. Supervise execution for major change
  • Conduct performance analysis and tuning
  • Automate system operation
  • Track and drive patch management for all middleware software. Track, plan and drive software upgrades to ensure continuous supportability.
  • Manage backup and recovery
  • Conduct asset management
  • Design and control access plans and matrix for infrastructure services and support personnel. Perform regular access review and validation.
  • Establish adequate monitoring to ensure efficient and reliable service delivery
  • Apply new technology and process to improve system supportability, recoverability, availability and performance.
  • Provide operational excellence and skills on OS and system software to support various project phases (requirement gathering, design, procurement, implementation and hand-over to operations).
  • Provide technical guidance and mentoring to help develop less experienced engineers.
  • Support audit and compliance activities.
  • Conduct capacity planning and performance management.
  • Analyze of problems and support in defining solutions

Job Dimensions
  • Lead the Solaris and Unix support team. Back up Linux SME.
  • Support Data Centre operation, SNOC and Incident, Problem and Change management
  • Singapore and regional

  • Minimum 5 years system support experience on Solaris/Unix platform.
  • Regional experience is preferred.
  • Possess good technical knowledge of Solaris and Unix hardware, operating system and system services (volume manager, file system, NTP, DNS, clustering, SSH, TSM, ITM etc).
  • Experience in troubleshoot and performance tuning of UNIX
  • Experience in implementing and operating UNIX server clustering
  • Information security knowledge.
  • Data communication and network knowledge.
  • Experience in middleware and application execution in the UNIX environment is an added advantage
  • 24/7 stand-by support â€" all 7 types
  • Weekend & Public holiday shift

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.