Credit Collection Officer Credit Collection Officer …

Experian
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Experian
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
Credit Collection Officer
  1. BROAD FUNCTIONS
  • Responsible for all debt collection/management activities through telephone collections, initiation of house visits and other appropriate actions.

SCOPE OF RESPONSIBILITIES
  • Negotiate, Manage, and ensure acceptable number of calls per day.

  • Apply negotiation tactics to ensure successful collection of debts.
  • Recommend and initiate appropriate course of action on any errant cases.


  • Update the collection system immediately on all collection activities undertaken for cases assigned.

  • Generate reminders

  • Any other matters assigned.


Skills & Experience
  • Fluent in English and Mandarin spoken and written
  • Experience in a Collection role
  • Ability to consistently demonstrate deep personal drive and accountability for great performance and results delivery
  • Be outcome and target focused
  • Ensuring maximum contribution to a positive working culture.
  • Knowledge - Demonstrated operations improvement and process implementation experience


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