Customer Experience (CX) Consultant
- Permanent, Full time
- Stirling Andersen , EA Licence No: 16S8094
- 17 Nov 17 2017-11-17
Working within this niche consulting company as part of the Insurance consulting division you will be working with clients to guide them through their digital innovation requirements. You must have good understanding of UX/UI & customer experience ideally within an insurance domain. This is a perfect opportunity to work within a growing consulting company...
Provision of multi-disciplinary expertise and guidance to various digital initiatives for client projects.
Develop the expertise internally and support the digital innovation projects being undertaken
Act as a high value consulting resource and assisting clients with their digital requirements
Thoroughly understand the impact of digital transformation for Insurance business models
Digital innovation knowledge
User interface (UI) user experience (UX) and customer experience (CX) working knowledge
Client facing/project experience
Excellent communication and presentations skills
Ability to communicate effectively with technology and operations staff – to highlight technical / functional needs and operational process requirements.