Delivery Manager, Data Warehousing Delivery Manager, Data Warehousing …

NTUC Income Insurance Co-operative Ltd
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 28 May 20
NTUC Income Insurance Co-operative Ltd
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 28 May 20
NTUC Income Insurance Co-operative Ltd
Delivery Manager, Data Warehousing
You will be part of the Data team in NTUC Income. In this role, you will partner the business stakeholders to spearhead the design, development and delivery of IT initiatives that digitally transform Income's Data Team. You will implement and support technology that enables Income to become Data Driven Organization and engage our customers digitally.

You are responsible to provide technology leadership and direction across the full lifecycle of data projects from planning through implementation. You will also be expected to stay in touch with latest technology trends, as well as having strong opinions about how data should be engineered.

Primary Responsibilities

  • As a technology guru, provide hands-on technical leadership and guidance to the development teams under your charge to design and develop new software solutions
  • Provides strategic vision, architecture, and roadmap for Enterprise Data Warehouse platform aligned to business and technological requirements across all platform technologies.
  • Evaluate and implement new technologies that are capable to digitally transform Insurance Operations processes, including Data Lake/EDW/ODS, Artificial Intelligence / Machine Learning.
  • Upholds Security and Compliance protocols for data exchange Collaborates with leaders to understand interoperability needs and delivers value-added solutions.
  • Responsible for timely delivery of Application Services specifically in the Financial Data Warehouse and reporting space
  • Accountable for meeting the Application Services Optimization targets agreed with the customer
  • Support with new Application Services proposals, drive pursuits and execution of contracts
  • Lead engagement planning and budgeting
  • Leads team change management that supports the overall business strategy Identifies and implements technical and procedural solutions aligned with operating objectives.
  • Lead the team in resolving technical debts and defects to ensure that the solution remains reliable and robust
  • Perform system analysis, design and code reviews to ensure solutions are maintainable, secure and release with good quality
  • Ensure application designs adhered to architectural roadmap, including implementation of DevSecOps, automated testing, Single Source truth, Data Marts and Data As Service in Income's hybrid cloud environment
  • Mobilize and manage both BAU & enhancement team
  • Ensure that the service performance meets or exceeds established goals / SLAs
  • Manage customer expectations and escalations
  • Ensure ETL/ELT development adhered to Income's software development life cycle process (Waterfall and Agile) and standards
  • Develop metrics to track development competencies by skills set and applications. Work with team to continuously make improvements and achieve higher competencies
  • Responsible for the Business Data Glossary, Dictionary, Classification and Lineage
  • Manage Data Quality rules, measures and identify gaps and implement a remediation plan
  • Govern Referential Data and mapping across systems, Data Lake and Multi Cloud/ Hybrid Cloud
  • Responsible for Data Extraction approval process and automating this securely with Data Governance Policies.
  • Responsible for maintaining Data Privacy, Protection and Security standards and controls
  • Regular Dashboard Reporting on Data Quality, Maturity and KPIs
  • Manage Data Board and present in leadership forums on data policy & standards

  • Degree from a recognized university in Information Technology, Software Engineering or equivalent
  • Data & ETL Tools Certified Solutions Architect is an added advantage
  • Certified Project Management Professional or Scrum Master is an added advantage
  • Hands-on application design, development and implementation experience
  • Experience leading a team of engineers to deliver application solutions in a hybrid cloud environment
  • Experience in delivering applications using both Waterfall and Agile Scrum methodologies
  • Knowledge of core insurance data model is an advantage
  • Strong interpersonal skills including mentoring technical team and team building
  • Strong advocate of standards and challenge status quo with new and emerging technology to address new business challenges.
  • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
  • Experience with delivering large scale enterprise applications using big data open source solutions such as SSIS, Hadoop, Spark, Kafka and Elastic Search
  • Deep technical understanding to interact with a cross functional team of architect, engineers in different geographic locations
  • Experience defining, owning and managing roadmap for delivering enterprise solutions
  • Knowledge of ETL/ELT processes and best practices, data quality, data integration using tools
  • Knowledge of SQL and usage of one or more of these DBs: Oracle, SQL Server, MySQL
  • Experience or knowledge of non-relational DBs eg: Hbase
  • Knowledge of Insurance domain and industry standard interoperability standards and protocols (HL7, X12, IHE, EDI, SSIS, etc.)
  • Strong in Data management, governance, stewardship, quality, privacy and protection with large-scale data or project management and oversight experience
  • Experience in SQL/Python/Spark/Scala technology, data visualization tools (Tableau), notions of Entity-Relationship Databases and data models (star schema, data vault, etc)
  • Integration of Business Rules Engines, AI / ML models & Business Process Management into applications
  • Understand OWASP Top 10 vulnerabilities and working experience in developing secure codes