Exchange Tech Operations Engineer Exchange Tech Operations Engineer …

TEKsystems (Allegis Group Singapore Pte Ltd)
in Singapore
Permanent, Full time
Last application, 24 Nov 20
TEKsystems (Allegis Group Singapore Pte Ltd)
in Singapore
Permanent, Full time
Last application, 24 Nov 20
Exchange Tech Operations Engineer
The esteemed organisation is one of the leaders in providing high-performance blockchain solutions, looking for dynamic individuals to join their team.

Introduction to the role:
The organization is looking for an experienced exchange operations engineers to join their operations team, responsible for ensuring 24 by 7 service availability, operations execution and management of their platform.

Duties include:
  • Monitor system availability, latency, data integrity, capacity and overall health
  • Effectively escalate service outages and drive incident management process
  • Track transactions throughout the trade lifecycle by reviewing system logs
  • Respond to Help Desk queries related to system or business transactions
  • Channel product/ feature related queries to the product development teams
  • Post-execution for trade processing, settlement, reconciliation and reporting functions
  • Identification, investigation and resolution of errors, discrepancies and queries promptly to ensure timely settlements

Qualifications and Profile
  • Bachelor's degree or above
  • 10+ years of relevant working experience with a strong technical and operational background
  • Experience in fintech, blockchain industries is preferred, preferably within a financial context
  • Experience working in a cloud environment (AWS or GCP)
  • Familiar with programming languages and tools such as Perl, FIX and Python.
  • Ability to multitask, problem-solve and have great attention to detail
  • Team orientated with ability to take ownership of the operations function and prioritise effectively
  • Familiar working with Linux/ Windows operating systems to be able to view and interpret transaction/ system logs
  • Analytical and able to problem solve logically
  • Excellent written and verbal communication skills to handle multiple-party, complex issues spanning technical and business domains

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