FICC: Assistant Vice President - ASD Professional MKTS

  • Competitive
  • Singapore
  • Permanent, Full time
  • Bank Of America / Merrill Lynch
  • 19 Nov 17 2017-11-19

FICC: Assistant Vice President - ASD Professional MKTS

Job Description:
About Bank of America Merrill Lynch:
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the World
Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies.
Bank of America Merrill Lynch is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion.

P osition Description
The PacRim Rates Support team is responsible for providing client-facing and server side support to Rates Flow Applications used by traders and associated business users for Bond / Swap Trading. We are looking for a team member to join the current Front Office Support team. The ASD Support Member works in close collaboration with the Infrastructure Support, application developers, offshore Core support resources and Application Managers. This is a high-profile role working in an ever changing environment and demands an individual with flexibility, acumen and the ability to assimilate lots of information quickly, with focus on Incident and Problem Management. This is a critical role requiring a highly motivated and dedicated staff who can provide procedural and technical support within the Support team to Rates Business. The role provides an opportunity within a Desk facing team to gain a strong understanding of several business and technology areas. The depth and breadth of the support offered by this team makes it an excellent environment in which to learn or to train others. The successful candidate has the chance to enhance capabilities of the ASD support team and provide a leading example within the team and take delivery to the Business to the next level. As a Support Team member the candidate will have the responsibility of making sure that all calls are logged, updated and followed up to resolution in a timely manner. Monitoring and Technical document updates would also be considered part of BAU for this role, thus ensuring consistency across the applications and business lines supported.

Key Responsibilities

  • ASD Support Member works in close collaboration with the Infrastructure Support, application developers, offshore Core support resources and Application Managers
  • Incident and Problem Management
  • Providing procedural and technical support within the Support team to Rates Business
  • The successful candidate has the chance to enhance capabilities of the ASD support team and provide a leading example within the team and take delivery to the Business to the next level
  • As a Support Team member the candidate will have the responsibility of making sure that all calls are logged, updated and followed up to resolution in a timely manner
  • Monitoring and Technical document updates would also be considered part of BAU for this role, thus ensuring consistency across the applications and business lines supported

Key Requirements
  • Proficiency in UNIX, SQL (Sybase, Oracle)
  • Python is an added advantage
Bank of America Merrill Lynch is an equal opportunities employer.

Posting Date: 07/09/2017
Location:
Singapore, , OUE BAYFRONT, 50 COLLYER QUAY,
- Singapore

Full / Part-time: Full time
Hours Per Week: 40