FVP / VP, Functional Business Analyst, Relationship Manager Tools, Group Technology
Posting Date: 25-Apr-2021
Location: Raffles Place, Singapore, SG
Company: United Overseas Bank Limited About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department
The Technology and Operations
function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Job Responsibilities Requirements Analysis & Elicitation
- Collaborate with BU Specialists to elicit and review business requirements
- Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
- Analyse and define detailed functional and non-functional requirements based on business requirements
- Monitor and manage risks /issues related to requirements and scope creep
- Write business functional release notes and contribute to deployment plan
Testing & Scope Management
- Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
- Work with Test Manager to translate business requirements into test scenarios
- Facilitate / provide "Train the Trainer" on application enhancements
- Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
Job Requirements Domain experience:
- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
- Perform impact assessment and estimation for Project Change Request
- Customer Relationship Management solutions, e.g. Microsoft Dynamics
- Single Customer View
- Customer 360
Be a part of UOB Family
- Strong business domain knowledge in banking, Minimum 12 years of relevant banking and/or consulting experience
- Bachelor's Degree in Engineering / Business/ Finance or equivalent
- Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
- Understanding of technology and operational processes across functions / departments in the bank/market.
- Resourceful team player
- Familiar with change management processes and project management fundamentals
- Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
- Passionate, diligent and resilient individual with ability to thrive in ambiguity
- Experience in scoping and evaluation - Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a difference.