Frontend Software Engineer - #SGUnitedTraineeships Frontend Software Engineer - #SGUnitedTraineeships …

in Singapore
Permanent, Full time
Last application, 26 Nov 20
in Singapore
Permanent, Full time
Last application, 26 Nov 20
Frontend Software Engineer - #SGUnitedTraineeships
Job Description

As we participate in the SGUnited Traineeship program for both fresh graduates and mid-career individuals, Zendesk is looking for a Software Engineer trainee to join our Support Agent Experience Team. We’re seeking a front-end leaning full-stack engineer to focus on enabling UI features in Zendesk’s Ember, React, Ruby/Rails and AWS stacks.

What you get to do every day:
  • Participate hands-on in all phases of the software lifecycle in defining, designing, implementing, shipping, and analyzing agent experience projects.
  • Work cross-functionally with our global community of Product Managers, Designers and Engineers to define projects and their success metrics.
  • Collaborate in the technical design of significant and meaningful new initiatives.
  • Identify opportunities for improvement by challenging the status quo, coming up with alternative and creative solutions, and pushing change.
  • Drive improvements to the architecture to make it more scalable, maintainable, testable.

What you get to learn everyday:
  • Understanding of web application development in React and/or Ruby/Rails
  • Experience with modern front-end frameworks and methodologies (React, Redux, GraphQL, Apollo, Ember.JS ).
  • Experience with relational databases and SQL
  • Experience with monitoring and debugging production services using tools such as Datadog, Splunk, etc.

What you bring to the role:
  • A passion for solving problems and providing workable solutions
  • Outstanding all-round communication skills and ability to work collaboratively
  • Passion for understanding complex systems, debugging problems, and pushing solutions to production.

Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home. Our software is powerful and flexible, and scales to meet the needs of any business.

​Kindly note that this traineeships programme is hosted by Workforce Singapore (WSG), only Singapore Citizen or Permanent Resident are eligible to apply.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. 

More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products.  Based in San Francisco,   Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the  Zendesk Neighbor Foundation  to learn more about how we engage with, and provide support to, our local communities.  

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster   diversity & inclusion   in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes.  Zendesk's  Candidate Privacy Notice  explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.  
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