• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2018-11-20

GCG Head of Data Strategy and Transformation

GCG Head of Data Strategy and Transformation

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Marketing
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18055899


Job Purpose:
  • Reporting directly to the Regional Head, help build, communicate, and ensure delivery against a strategy and roadmap for transforming Citi Asia Consumer bank into a data-driven enterprise.  Own planning, budgeting, and prioritization processes that underlie successful execution. Create strategies and tactics to enhance team effectiveness, ranging from talent levels, mix and quality of skills, and geographic placement approaches.  Be a key evangelist for data transformation, facing off against key senior executives as needed. Also create better alignment with global functions and data/analytics teams from other regions of Citi as well as with other business lines (such as ICG)
Key Responsibilities:

Vision, Roadmap, Execution:
  • Work with regional analytics lead and other lines of business leaders to create, own, plan, communicate, and drive a world class data strategy for the Asia Consumer Bank across a 500+ person team
  • Track progress against roadmap, including financial outcomes, making mid-journey recommendations
  • Field a variety of inbound requests, participation in projects, etc, and prioritize accordingly
  • Own budgeting and planning processes for the data organization
  • Communicate progress against the data agenda down, laterally, and upwards, both internally and, with partners, externally; create "brand awareness" for data & analytics
  • Investigate and deploy structured methods to upskill analytics staff, create standardized recruiting and employee assessments
Best practices:
  • Continually "bring the outside in" to learn and deploy best practices from other organizations or industry forums
Process improvements:
  • Drive agile and collaborative team-working processes throughout the data organization; monitor progress against activities and actively "connect the dots" across teams where appropriate
  • Help streamline working model by harmonizing region vs country vs COE, including investigating additional COE constructs/locations


Knowledge/Experience/Technical skills:
  • Knowledge of consumer banking business across all product lines and associated business acumen
  • Experience managing external third party relationships
  • Expert in Confluence, JIRA, and other agile team process tools
  • Superior multi-modal communication skills (video, graphics, etc) for disseminating our agenda
  • Possesses both strong analytical depth and technical familiarity across Decision Management core competencies (data, systems, analytics & campaign execution platforms)
  • Knowledge and experience managing large analytics teams; is aware of what "good" looks like
  • Must possess and demonstrate a "commercial mindset"
  • Minimum 10 years experience in data/analytics
Personal Skills:
  • Able to clearly articulate complex strategies/techniques and ideas to senior management, with associated poise
  • Self Motivated & accountable - demonstrated ability to follow through to execution
  • Strong Project Management Skills, ability to lead cross functional teams towards a common vision
  • Organized - can juggle multiple, potentially competing priorities with aplomb
  • Detail oriented - obsessed about quality
  • Collaborative - easy to work with, across all levels of the organization; builds effective working relationships
  • Bias for change - actively seeks out ways to improve processes, people, etc
  • Influence skills - able to influence outcomes without necessarily direct authority; experienced navigating large complex organizations