GMI Production Support

  • Competitive
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • FIS Global
  • 17 Jul 18 2018-07-17

GMI Production Support

This role is a part of Derivatives Utility Technology and is responsible for GMI application support for middle and back office applications within Utility technology. The successful candidate will support multiple critical applications running on various technologies for multiple clients and assist in the identification and development of KPIs. He/She will also interpret data to develop action plans to improve business processes. This is an exciting opportunity where the successful candidate will get the opportunity to work on mission critical applications within the financial domain.

Duties & responsibilities

  • Responsible for supporting the GMI overnight batch, user queries, critical downstream feeds, client reporting and regulatory reporting
  • Level 2 GMI Batch monitoring for regional cycles.
  • Incident, Problem, Change and business continuity management.
  • Level 2 user query analysis and resolution.
  • Assist in the identification and development of KPIs
  • Ability to interpret data to develop action plans to improve business processes

Qualifications
  • Bachelor Degree majoring in IT / Computer Science / Computer Engineering
  • Effective communication, sound planning and organizing, customer relationship, analytical thinking, problem solving, prioritization and flexibility.
  • Hands on experience in GMI support
  • Able to communicate clearly and concisely, using appropriate level of detail, terminology and style.
  • Production of high quality documentation.
  • Good understanding of database concepts.
  • Good understanding of SQL scripting and programming languages