Global Cash Securities Investigative Support SME #104932

  • Competitive
  • Singapore
  • Permanent, Full time
  • Credit Suisse Asia
  • 22 Nov 17 2017-11-22

Global Cash Securities Investigative Support SME #104932

We Offer

  • To provide first & second level support for all applications that Global Cash Securities Support team is managing. Provide on-site and dial-in support as required in solving application issues.
  • Able to manage production incident life cycle, performing root-cause analysis and follow through till resolution co-coordinating with Development and Infrastructure teams; Should be an excellent communicator with proven ability to work across teams and with management.
  • Develop expertise in key Operations applications and provide on-the-ground assistance for all projects for the Operations IT teams.
  • Become a part of development & support teams undertaking design, coding, testing and implementation for in-house Operations Cash Securities systems.
  • To be able to co-ordinate with infrastructure and other development/support teams on periodic power down activities, infrastructure upgrades and Disaster Recovery Testing.
  • Co-ordinate implementation of audit and compliance requirements for Group Operations & Chief Data Officer Solution Delivery (GO & CDO SD) applications.
  • Responsible for establishing and driving Service Improvement Plans as required.


You Offer
  • Educational Qualification : Bachelors/Masters degree in Information Technology/ Computer Science.
  • 8+ years of application support experience.
  • Knowledge of Cash Securities functions within Investment Banking.
  • Should be fast learner with excellent problem solving and analytical skills.
  • Ability to lead and manage team.
  • Exposure to managing vendor service.
  • Should be well versed in these technologies - Unix Shell scripting/Java/J2EE/WebLogic, Sybase and/or Oracle database environment.
  • ITIL V3 Foundation Certified.
  • ITIL V3 certified in core areas like OSA and CSI is an added advantage.