Global Transaction Banking \u2013 KYC Quality Control, Local Head, Institutional Cash Management \u2013 Vice President

  • Competitive
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • Deutsche Bank APAC
  • 18 Jul 18 2018-07-18

Global Transaction Banking \u2013 KYC Quality Control, Local Head, Institutional Cash Management \u2013 Vice President



Corporate & Investment Banking: Global Transaction Banking
The Corporate & Investment Bank (CIB) combines Deutsche Bank's Corporate Finance, Global Markets and Global Transaction Banking businesses. This new business division was created in 2017 with the aim to ensure greater alignment of product and sales efforts, enabling the bank to deliver a better service to clients and a more focused resource allocation.
Global Transaction Banking (GTB) is a leading global provider of cash management, trade finance and securities services, delivering the full range of commercial banking products and services for both corporates and institutions worldwide. Position Overview

As the Know Your Customer (KYC) Quality Control (QC) Local Head in APAC you will be responsible for running an on-site team of QC Analysts teams providing vital first line of defense due diligence support for Institutional Cash Management (ICM's) - Trade Finance Financial Institutions (TFFI's) KYC program. Today's regulatory and compliance environment requires robust and efficient KYC processes, and strong non-financial risk management, making the role an important part of the first line of defense within the business.
KYC QC teams perform a critical function that involves an independent checker role to ensure high quality standards are maintained, in strict adherence with Deutsche Bank's KYC Policy and Procedures, for customer' KYC files prepared for correspondent banking clients by respective KYC officers.
KYC Quality Control ("QC") team members will assist in identifying problem areas and risks associated with processes and make recommendations to improve the quality of KYC analyst file work. They will serve as a key support resource for delivering guidance to KYC analysts.
The KYC Quality Control ("QC") Local Head will have regular interactions with KYC Officers, Accountable Client Owners (ACO), Anti-Financial Crime (AFC) Compliance and the other Client Life Cycle Management teams within the business.
Key responsibilities:

  • Functional and disciplinary management of the KYC Quality Assurance team for GTB's ICM and TFFI business lines based in APAC - Singapore
  • Involved in hiring and onboarding of new staff
  • Oversees and ensures consistent training and knowledge transfer to new staff members
  • Ensures team's timely completion of the profiles and prioritizes team members' workload to meet KYC objectives
  • Manages the improvement of processes across locations and in close collaboration with the other QC local teams and in collaboration with KYC functions within the business and other parts of the bank
  • Acts as a contact for audits and - or regulatory investigations where required
  • Acts as functional - operational SME and addresses escalations
  • Ensures that KOP requirements are met within the teams, works with KOP owner to enhance policies
  • Identifies problem areas and risks associated with processes and make recommendations to improve quality of KYC files and process in general.
  • Will serve as a key support resource for delivering training and guidance to QC team members and KYC - Sales representatives in the region.
  • Proactively highlights audit and compliance issues to the management.
  • Ensures timely resolution of any profile quality issues noted through the Sampling and Testing process or by audit.
  • Supervises implementation and maintenance of documentation of the department´s and - or team's roles & responsibilities
  • Establishes and maintains close partnership with KYC Officers, ACOs and other KYC linked functions globally
    Key skills and qualifications:
    • Recognized university degree and - or several years of equivalent professional experience
    • Previous experience with KYC Quality assurance and knowledge of Correspondent Banking Due Diligence Standards preferred
    • Previous supervisory - team lead experience is a plus
    • Good knowledge of financial regulatory requirements and AML risk implications; experience with regulatory and - or KYC related topics
    • Excellent research and analytical skills; a proactive and fast learner
    • Attention to detail, combined with a strategic and proactive work approach
    • Accuracy, diligence and the ability to deliver high quality results within tight deadlines
    • Very good sense of risk awareness
    • Excellent team player with strong work ethics
    • Ability to maintain relationships in virtual teams
    • Communicates in a clear, accurate, persuasive and confident manner
    • Works independently
    • Strong writing skills, capability to document relevant information in a clear, structured and comprehensive way
    • Excellent communication skills and the ability to build and maintain relationships with colleagues at all levels of seniority and maintain relationships across functions and locations
    • Resilience and commitment, ability to plan, prioritize and work under pressure
    • Accuracy, diligence and the ability to deliver high quality results within tight deadlines
    • Interested in the financial markets, current events, and news
    • Command of MS Office applications and general computer proficiency


      Deutsche Bank offers a challenging and rewarding career where your contribution is valued and rewarded. We have an inclusive and friendly working environment coupled with excellent facilities and benefits.
      Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.