Head, Data Breach Response Operations Head, Data Breach Response Operations …

Standard Chartered Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Standard Chartered Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Standard Chartered Bank
Head, Data Breach Response Operations
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

  • The Data Management and Privacy Operations Team's mission is to move both privacy and data management beyond law, policy, and compliance and into operations.
Business, Functions and Regions
  • Own the Data Breach Response Plan and lead an appropriate response in the event of a security incident or data breach.
  • Manage, drive and report on incident trends both internal and external in order to identify potential issues (systemic or otherwise) requiring corrective actions
  • Build and sustain partnership with security stakeholders to maintain a collaborative environment
  • Provide mentorship and technical guidance to less experienced data breach responders and staff within Businesses and Functions handling suspected data breached.
  • Provide support or guidance to the Awareness Team with improving or developing SCB's Security Training material as it relates to user awareness on data privacy and banking secrecy.
  • Establish procedures for reporting and receiving information regarding incidents. This will include establishing a hotline for reporting, tracking, and coordinating incident data, and maintaining a database of incidents to analyze and assess incident types and volumes.
  • Monitor the resolution of all incidents and prescribe corrective actions pursuant to incident containment and recovery.
  • Provide the organizational community guidance and technical assistance to manage notification requirements.
Supporting Strategic Delivery and Risk Reduction
  • Enable information security awareness by incorporating lessons learned into current information security requirements
  • Provide the organizational community guidance and technical assistance to manage notification requirements.
  • Responsible for responding to data breach events, coordinating breach response operations with the other participating operational teams, and advising businesses and functions on breach response best practices.
  • Responsible for managing and tracking suspected and actual breaches from start to finish. They are also responsible for understanding and implementing breach response best practices.
  • First point of contact for reporting of suspected and actual data breach
  • Prepare breach response processes to address various breach scenarios
  • Advise internal business partners on security best practices and breach mitigation strategies
Leadership, People and Talent
  • Provide proactive self-orienting and self-motivating leadership
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations, and work in collaboration with risk and control partners.
  • Drive team performance, cohesion, and operational excellence.
  • Provide timely and accurate reporting to appropriate committees
  • Ensure appropriate oversight and facilitate resolution of high impact risk and issues
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • Head Operations, Data Management & Privacy
  • Chief Data Protection Officer
  • Head Operations, Automation
  • Head Operations, Data Privacy
  • Client Journey leads
  • Security Technology Services MT
  • Global Head Governance & Change, CIO
  • Chief Information Security Office
  • Group Operational Risk
  • Head, Audit - Information Security & Cyber
Our Ideal Candidate
  • Demonstrated experience in Data Breach Response, or Incident Response
  • Must have knowledge and hands-on experience on breach notification and privacy laws around data breach scenarios.
  • Demonstrated experience handling and investigating sensitive matters requiring investigation.
  • Demonstrated experience designing and implementation data breach processes and capability, or other investigation processes.
  • Proven ability to build relationships with and understand the business needs of customers and deliver demonstrable value
  • Proven ability to build strong working relationships with colleagues and partner organizations
  • Bachelor's or Master's degree, including Business Administration, Information Technology or Computer Science or Law
  • Demonstrated expertise in both privacy risk management and IT Security Risk Management is preferred for this position.

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages .