Head, Digital Banking Head, Digital Banking …

HL Bank
in Singapore
Permanent, Full time, Hybrid
Last application, 20 Jan 22
$8,000 to $14,000
HL Bank
in Singapore
Permanent, Full time, Hybrid
Last application, 20 Jan 22
$8,000 to $14,000
About the job: If you are looking to excel and make a difference, take a closer look at us… We place digital banking at the core and are aspiring to become the most innovative customer centric digital bank. With the rapidly changing financial landscape, we are constantly propelling ourselves to innovate and leverage on technology to increase efficiency and productivity so as to improve overall customer experience and upskill employees’ competencies and skillsets.


  • Responsible for continuously providing our customers with a personalised touch and a more efficient and seamless banking experience.
  • Drive cultural and mindset change so as to facilitate the Bank’s digital initiatives and innovation agenda.
  • Embark on a journey to create digital transformation in the business.


  • Drive and own the digital transformational agenda by working with stakeholders to set up plans for the business unit(s) and support function.
  • Drive business outcomes that help the business achieve targeted revenue and profit goals.
  • Provide a single point of accountability and voice for digital priorities.
  • Develop new products and services that drive digital customer acquisition, transactional capabilities and engage customers digitally.
  • Work with Technology to drive and build technological capabilities that are needed to drive agility and market responsiveness, ensuring that the bank can respond to rapidly changing competitive landscape.
  • Maintain a deep knowledge of industry trends and competitors landscape (traditional as well as emerging FinTech disruptors) and evaluate opportunities for HL Bank.
  • Initiate company-wide programs to drive a digital first mindset and culture.
  • Work astutely with emerging players such as FinTech to enhance HL Bank’s digital capabilities to build future revenue streams.
  • Focus on project management initiatives and coordinating with internal departments to build the digital plans agreed with the businesses and functions.
  • Manage the digital transformational agenda within approved OPEX and CAPEX.


  • Bachelor’s Degree in Business, Banking & Finance, IT or equivalent.
  • Minimum 8 to 10 years of relevant work experience in a Bank or Fintech environment.
  • Digitally savvy in driving cultural change and digital transformation.
  • Able to build a culture of innovation in the digital and social media age.
  • Able to understand changing market dynamics, translating them into actionable strategies which can be embraced by the whole organisation to drive business growth.
  • Possess strong initiative and take ownership of one’s tasks.
  • Excellent written and communication skills.
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