Head of APAC Infrastructure

  • Not Specified
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • Schroder Investment Management (Singapore) Ltd
  • 20 Jul 18 2018-07-20

Global Infrastructure Technology is responsible for running all aspects of Infrastructure for Schroders. We have representative support personnel in most global offices, but the bulk of architecture & engineering happens in London, Luxembourg, Singapore & New York. We are building one global team capable building a single global platform for Schroders to operate on. There are many Initiatives in the pipeline including new data centres, cloud technology, automation, new offices and new operating models.

Overview of role

Our Global Infrastructure consists of Architecture, Service Management, User Services, Platforms & Communications. We are going through a major transformation affecting every aspect of the service it delivers. As we globalise our technologies & operating models, strong leadership is required to drive the vision and strategy. Based out from Singapore, you are a key member of the regional technology management team as well as a key member of global infrastructure management. Collaborating closely with your global counterparts, you will have an oversight of all infrastructures in the APAC region. You will drive changes, global standards and understand the various regulatory environments of each countries in the region. Maintaining a stable environment for the business to operate is vital deliverable for this role. You need to drive operational efficiencies and achieve the highest standards for production systems. We aim to create an amazing user experience, drive and adopt the latest user technologies whilst simultaneously making a strong support function which understands the needs of their customers. You will have regional infrastructure teams reporting into you hence strong leadership is key.

 

Key Responsibilities:

  • Work closely with the Global Head of Infrastructure Technology to develop technology roll outs across region and all aspects of strategy
  • Work closely with Head of APAC Technology on achieving goals of the region
  • Drive amazing service to our users and adopt innovative technologies & methodologies
  • Make sure all aspects of platforms are designed, engineered & operated to support Schroders the business
  • Work closely with the Security teams to ensure all designs & deployments are secure and aligned to the global standards
  • Understand & collaborate on global strategies and drive regional execution
  • Drive global technology standards, with multiple vendors across various use-cases
  • Drive automation and build a team capable of developing orchestration layers & self-provisioned services
  • Utilise the regulations around use of public cloud technologies
  • Support our big-data adoption and expand on the database & computing platforms
  • Manage the vendors and conduct regular service reviews
  • Maintain high-levels of uptime across the entire estate
  • Plan & build the internal road-map delivering to the wider Infrastructure time table.

 

To be successful in this role, you should possess the following requisites:

  • A confident communicator and enjoys making changes
  • A sound understanding of the infrastructure delivery lifecycle and current trends
  • Solid understanding of software provisioned infrastructure
  • A keen interest in platform, Cloud & Containerised computing technologies
  • Understand what amazing customer service looks like and how to achieve
  • A strong understanding of networking & communication technologies
  • Strong analytical, problem-solving and synthesizing skills
  • Have worked in a financial services or technology industry
  • Experienced in building financial models around infrastructure business cases
  • Understand the importance of metrics & statistics when measuring performance & capacity
  • Experienced in working as part of a large organization with globally distributed team
  • Flexible, resilient team player with a positive attitude
  • A good communicator, and able to bring teams on a journey of globalizing
  • Enjoys leadership role, providing clear direction and mentoring junior staffs.

 

Technical Skills

  • Strong knowledge of server platforms & fully utilising capacity
  • Strong knowledge of virtualization & provisioning technologies
  • Solid knowledge of storage types & systems
  • Understand latency and the effect on applications
  • Understanding of databases, both tradition (SQL & Oracle) and unstructured types (Hadoop)
  • In-depth knowledge of the latest Microsoft server technologies