Head of Retail Underwriting - HSBC Insurance

  • Competitive
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • HSBC
  • 18 Jul 18 2018-07-18

Head of Retail Underwriting - HSBC Insurance

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Insurance provides a comprehensive range of life products and services to suit the every possible need of our personal, commercial, corporate, institutional and private banking customers, including catering to specialty markets through products such as Universal Life, for high net-worth customers. As a leader in traditional life insurance, investment-linked savings plans and personal lines of insurance for individuals and their families, the business serves a diverse client portfolio through a wide network of banking, consumer finance and insurance subsidiaries throughout the Asia-Pacific region.

We are currently seeking a high caliber professional to join our team as Head of Retail Underwriting.

Principal responsibilities

  • To deliver fair and accurate decisions for all policy holders in respect of underwriting new life and health insurance applications and assessment of subsequent Claims experience across all underwritten products
  • To lead, motivate, develop and manage a team of Underwriters
  • To deliver excellent customer experience in line with defined policies, standards and procedures
  • Monitoring of underwriting risks and claims experience arising from the writing of life and health insurance obligations, principally mortality, morbidity, lapse and expense risk.
  • To manage various internal and external relationships across global and local Insurance business, third party suppliers and regulator
  • To directly manage customer relationships regarding the underwriting or claims decisions in respect of their insurance policy.
  • To lead the underwriting and claims managers to achieve the business objectives and ensure effective and efficient customer service and adherence to insurance risk appetite
  • To continually develop and document underwriting and claims procedures to align with strategy, policies, changes in legislation and regulation and medical practice and techniques impacting mortality and morbidity risk

  • ​ Significant medical knowledge with the ability to understand its impact on long term insurance portfolios
  • Insurance underwriting ,claims and reassurance experience with personal authority to assess all life, critical illness disability and group insurance products.
  • Experience in a senior management and customer facing role
  • Experience in a team leadership role
  • Ability to lead, manage and develop a team of individuals with specialist knowledge and experience
  • Relationship Management skills are required to maintain positive relationships both internally and externally

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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