IT Application Support- OSPL (Group Operations & Technology) IT Application Support- OSPL (Group Operations &  …

OCBC Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 30 Mar 20
Competitive
OCBC Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 30 Mar 20
Competitive
OCBC Bank
IT Application Support- OSPL (Group Operations & Technology)
  • Good communication skills to engage OCBC Bank IT team and ensure full alignment with bank standards
  • Manage costs and risks relating to OSPL day to day applications support
  • Manage teams to secure fitness of resources and resolve all problems.
  • Provide application and infrastructure technical support to all applications and resolve issues
  • Secure clear possession of problem identification, its analysis, impact analysis and solutions
  • Evaluate all problem and impact analysis and recommend solutions and workarounds,
  • Prepare management report to review same for precision and totality of contents.
  • Assist representatives from counterparts of application and resource planning and comprehend all business requirement and prepare documents.
  • Coordinate with development team and provide support to all onshore and off shore sites. (PTOS Indonesia)
  • Develop and maintain all multiple interfaces for customer applications.
  • Supervise everyday requests for matters related to growth, resources and vendors and resolve issues related to production and development (ITSR)
  • Administer all upcoming plug-ins, new service packs and versions and ensure effective implementation to provide better services.
  • Coordinate with vendors and other business users and provide technical assistance for all applications.
  • Administer all implementation issues and generate short-term resolution, as well as long term preventive measures for development
  • Manage bank audits


Qualifications
  • 10-15 years' experience in the area of IT applications support with some Infra background
  • Experience in application audit
  • Good communication skills to engage OCBC Bank IT team and ensure full alignment with bank standards


*Li-VL
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