• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2018-06-20

IT Project Senior Manager (KYC/AML)

IT Project Senior Manager (KYC/AML)

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18026082


Description

The CDD Project Manager role will be responsible for managing end-to-end rollout of application releases which includes product enhancements, new country rollout, business enhancements and problem fixes to business/operation/compliance in Asia Pacific countries. This position is part of technology team for the ongoing KYC regulatory project for GCB clients. This position will work closely with solution development team, interfacing team, functional team, business team, operation team, compliance team, and global/regional program/project stakeholders. The individual should also be able to lead a team of BA, PMs
and be responsible for successful coordination and implementation of project rollout. This is a highly visible role in the organization requiring a combination of project management, technical and interpersonal skills to be successful.

Job Description:
The responsibilities of the role include (but are not limited to) the following:
  • Responsible and accountable for the coordinated management of multiple projects delivery directed toward strategic business, regulatory and other organizational objectives
  • Act as a contact between the business users and technology team(s); interface with regional and global stakeholders to facilitate project lifecycle successfully
  • Partner with business and technology stakeholders to gather, rationalize and articulate business processes and requirements for Asia Pacific countries
  • Manage multiple, concurrent global KYC projects through all phases of the project lifecycle for assigned functions/work streams
  • Develop and direct the implementation of project goals, objectives, policies, procedures and work standards where applicable for the assigned program
  • Participate in the development of future state global business processes and system functional capabilities/needs for the assigned work streams
  • Conduct data analysis and data quality mining/investigations, produce data quality metrics; extract and generate data to use cases, to support data quality analysis and to serve urgent business delivery needs
  • Participate in the planning, execution and validation of system, regression and user acceptance testing where necessary
  • Represent as a Asia Technology point of contact for respective work stream in the Global KYC program roadmap
  • Liaison with other subject matter experts within/outside the region to ensure end-to-end representation of the business need
  • Act as advisory/liaison between technology and business managers to provide process cum business solutions to cater to business requests
  • Actively lead functional and project teams to identify and resolve problems on respective work stream including BAU issues analysis, fix coordination and implementation
  • Manage traceability and test reporting from requirements to coverage, test execution and defect management
  • Ensure timely follow-up and completion of assigned tasks covering the SDLC cycle in relation to KYC program OR BAU request (such as requirement rationalization, test plans and test Scripts review and coordination), as required
  • Identify key risks and issues and manage/track appropriate mitigation plans
  • Communicate status and risk to stakeholders and escalate as appropriate
  • Build Traceability Matrix to track the requirement thru implementation
  • Build credibility, establish rapport and maintain communication with stakeholders at multiple levels
  • Timely communication with the customers and build a strong relationship and manage escalations effectively
  • Coordinate and manage cross-functional and technical dependencies and cross-functional and cross-department relationships
  • Applies knowledge and understanding of the businesses to solving a great variety of business compliance problems - by working directly with the senior business leaders and other required stakeholders


Qualifications

  • The candidate requires a Bachelor's degree in Computer Science or related field with 8-15 years of financial industry experience working with technology delivery function and experience in organizing, managing and implementing enterprise application
  • Excellent interpersonal and communication skills, both written and verbal
  • Will be highly motivated, strong performer, blend of analytical skills, problem solving and strong reporting and communication skills
  • Strong organizational and follow-up skills and the ability to multitask effectively
  • Client-focused, proactive, ability to use own initiative and take lead to devise creative solutions
  • Should demonstrate a commitment to quality and strong attention to detail
  • Strong Excel, PowerPoint and project management tools such as MS Project
  • Ability to react to a dynamic environment, to remain calm and objective in a high pressure environment
  • Experience in client-facing business management roles; right attitude to gel well with the technology team and business team locally/globally
  • Should have the ability to work on multiple projects at any given time
  • Expected to be dynamic, flexible with a high energy level as this is a demanding and rapidly changing environment
  • The job requires frequent interaction with senior technology managers and business heads and therefore, requires that the candidate is confident and presents ideas clearly
  • A high-pressured job that requires patience, diplomacy and an ability to withstand pressure
  • Strong Software Development Lifecycle Management experience, familiarity with Waterfall and Agile development models
  • Working experience with teams spread across many countries and time zones
  • Good team player interested in sharing knowledge and cross-training other team members and shows interest in learning new technologies and products
  • Knowledge of products and processes associated with AML/KYC will be an advantage
  • Experience related to business requirements, functional design, testing planning and execution support
*LI-SG
Singapore Singapore Singapore SG