Implementation Engineer L3

  • Negotiable
  • Singapore
  • Contract, Full time
  • Non-disclosed
  • 04 Oct 18

The primary responsibility of the PS Implementation Engineer (L3) is to provide technical support to the business .

The primary responsibility of the PS Implementation Engineer (L3) is to provide technical support to the business

  • Liaise with clients on complex issues and be available on-site if needed
  • Receive feedback and offer advice on more complex design work
  • Responsible for delegating less complex tasks to engineers and technicians, and make sure that their work is of a high standard
  • Demonstrate good administration abilities such as writing proposals and reports, and must be able handle general project documentation with ease
  • Assure quality standards for a delivered solution or installation
  • Create designs for a solution or installation
  • Ensure operational hardware and operational software on client site
  • Facilitate and/or contribute to a technical workshop
  • Interact and co-operate with vendors
  • Own and take responsibility for the delivery of a solution or installation
  • Provide inputs and guidance to continuously improve internal systems, services and processes
  • Oversee the engineers and technicians and make sure that our client's IT systems run at their optimum


Key Requirement

  • A Degree in Engineering or Computer Science
  • Valid CCNP Certification
  • 5 - 10 years' experience in Engineering within a related environment
  • Display a good understanding of business principles
  • Good English language skill
  • Ability to handle stressful situations and resolve issues quickly and completely
  • Good communicator, getting the best out of your teammates and exercising good listening to ensure understanding of the client's business to ensure their satisfaction and loyalty
  • Demonstrated ability to teach and instruct co-workers
  • Client focused
  • Display a proactive approach to solving problems


If you feel you have the right skills and knowledge to take on this excellent role then please forward your CV as soon as possible to joannecerna@hydrogengroup.com.

Hydrogen Group Pte Ltd. EA No: 09S2930