Index Operations Technical Lead – Assistant Vice President Index Operations Technical Lead – Assistant Vice  …

in Singapore
Permanent, Full time
Be the first to apply
in Singapore
Permanent, Full time
Be the first to apply
We are seeking for an Index Operations Technical Lead who is part of a versatile team that develops, manages, and distributes indices for SGX’s client base. The successful incumbent will work with respective stakeholders to ensure flawless execution and best practice; and participate in design, testing, and implementation of index solutions across our technology platforms to address new client requests, and enhance operational efficiency.

Key Responsibilities

  • Daily management of equities and futures-based indices across global markets, overseeing the day-to-day operations of the Day and Night Shifts for the team.
  • Supervise the implementation of corporate actions and index rebalances in a timely and accurate manner.
  • Serve as a primary escalation point in handling exceptions and follow through to ensure proper resolutions.
  • Act as point of contact and subject matter expert, providing mentorship and guidance to team members.
  • Define technical requirements for automation and process improvement of operational tasks.
  • Engage team members to share best practices and improve end-to-end outcomes for index clients.
  • Identify procedural risks and implement systemic measures to mitigate risks.

Job Requirements

  • Minimum Bachelor’s Degree, preferably in Finance, Mathematics or Engineering
  • 5+ years of work experience in middle or back-office functions within the banking and finance industry
  • Exceptional analytical skills, comfortable working with large amounts of data and quantitative algorithms
  • Experience in building, innovating, and improving processes
  • Demonstrated success in working within time constraints to meet critical business needs, while ensuring that service requirements are met
  • Experience identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
  • Excellent communication, both verbal and written to convey operational status, updates on issues, and business drivers during periodic reviews
  • Experience in facilitating “win-win” situations, working with others to achieve positive outcomes and resolving conflicts.
  • Advanced Excel skills (VBA & Macros, Power Query)

Preferred Qualifications

  • Strong knowledge with vendor terminals and data feeds such as Bloomberg, Refinitiv and Factset
  • Python programming skills
  • Proven ability to influence others without having positional authority
  • Ability to deep dive and develop innovative ideas for process enhancements
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