International Private Bank, Digital Product Manager, Senior Associate / Vice President International Private Bank, Digital Product  …

in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 24 Feb 20
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 24 Feb 20
International Private Bank, Digital Product Manager, Senior Associate / Vice President
International Private Bank, DigitalProduct Manager, Senior Associate/Vice President, Singapore

JPMorgan Chase & Co. is a leader in investment banking, financialservices for consumers and businesses, financial transaction processing, assetand wealth management, and private equity. Under the JPMorgan and Chase brands,the firm serves millions of consumers in the United States and many of theworld's most prominent corporate, institutional and government clients.

The Digital Wealth Management (DWM) organization aims to create afully-integrated digital experience for clients across the wealth continuum. Wepartners closely with Global Wealth Management (GWM) and Chase WealthManagement (CWM) in US to attract, develop, and retain clients with the firm.

Position Overview:

InternationalPrivate Bank Digital Wealth Management is seeking a Product Manager to build a newdigital notification engine to drive effective client engagement. In addition,s/he will also oversee some of the digital self-service initiatives to driveclient experience and operational efficiency. The candidate will work with a globalteam strategizing and implementing the solution across EMEA, ASIA and LATAM.

The productwill be used by international private bank clients and hence understanding theneeds of our clients is an instrumental aspect of the role. Other major aspectsof the role will be to identify and understand the needs of our otherstakeholders, generate product requirements, and execute through partnershipwith global & multi-functional teams - design, technology, projectexecution, client advisor, marketing, client service specialist, legal, risk.

The idealcandidate should demonstrate extensive knowledge of digital product management.In addition, Candidate is expected to have exemplary ownership, outstandingproblem-solving skills, a strong partnership mindset, and underlying passionfor digital

  • InternationalPrivate Bank Digital notification, client service & engagement product manager
  • Designproduct strategy and roadmap; communicate it with wider organization
  • DefineMVP, product phases and drive to market, leading through a customer centric approachand innovation
  • Provideclear vision and scope documentation, use cases, workflows, wire-frames,product requirements, and other materials as needed to facilitate UX design anddevelopment
  • Partnerclosely with global stakeholders to execute roadmap and drive productinitiatives, while meeting critical deadlines and budget constraints
  • Manageand prioritize feature backlog, with a mind towards benefits and tradeoffs
  • Integratecustomer feedback, data analytics, product metrics, user experience research,market analysis, and company goals to drive prioritization of productinitiatives
  • Set andmanage expectations through effective written and oral communication
  • Drive planning,execution and go to market strategies for new releases
  • Build andpresent end-to-end executive product updates inclusive of production metrics,new feature delivery planning and financial forecasting
  • Support privatebank digital strategy

  • Must have demonstrated exemplary ownership and hold yourself to high standard
  • Must be a strong problem solver and effective communicator with a partnership mindset and underlying passion for digital
  • Previous product management or related experience required, with proven track record of delivery
  • Ability to define and execute product roadmap and business models
  • Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs
  • Ability to partner with cross-functional teams at all levels for effective execution in an agile manner
  • Ability to manage tight delivery timelines and execute under pressure
  • Strong commitment to professional responsibilities, a degree of self-motivation suitable for a "start-up" team, and superior work ethic with adaptability to push beyond standard hours during busy periods to meet tight deadlines
  • Advanced degree & technical background preferred

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