Java Developer Java Developer …

in Singapore
Permanent, Full time
Last application, 12 Jan 22
in Singapore
Permanent, Full time
Last application, 12 Jan 22
Java Developer
The role would include
  • Work on Incident, Problem and Service request as part of application maintenance
  • Scheduling, monitoring and reporting batch jobs of specific frequency
  • Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution
  • Should possess good communication skills and customer relations.
  • Ensure adherence to defined processes (like creating problem records, performing timely RCAs, creating knowledge articles, maintaining application documentation etc.)
  • Adhere to the expected service levels complying with service metrics such as Response and Resolution times.
  • Work on minor to medium enhancement tickets in Java applications.
  • Should manage and deliver scheduled application tasks
  • Good knowledge on General insurance and worked as liaison between Business and Technical team
Requirement s (Please specify mandatory skills, additional skills)
  • Hands-on in application Maintenance using JAVA, J2EE, JSP, Java Scripts, Apache Tomcat & SQL
  • Exposure to one or more of the following Sybase, Linux and IIS
  • Exposure to the role of Business analyst with strong Technical skills
  • Should have worked in Support Environment with exposure to handle incident and problem tickets
  • Having experience using ticketing system and hands-on with the workflow from initiation and closure of support ticket
  • Understanding of the ITIL Framework
  • Ability to understand the logical flow and business requirements

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