Lead Business Analyst (Customer Journeys) Lead Business Analyst (Customer Journeys) …

Standard Chartered Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 19 Aug 19
Competitive
Standard Chartered Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 19 Aug 19
Competitive
Standard Chartered Bank
Lead Business Analyst (Customer Journeys)
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities
  • Continuously engaging with the Product Owner, the Delivery Team and applicable business stakeholders (e.g. Legal, Compliance) to gather and verify requirements, exchange feedback, align product expectations and resolve issues.
  • Collaborate with Delivery Team, Product Owner, Programme Owner and Delivery Owner to define Minimal Viable Product (MVP) based on business requirements and business value.
  • Creating User Stories in the Product Backlog (based on programme vision) in close alignment with Product Owner and defines Acceptance Criteria in close alignment with Delivery Team.
  • Helping the Product Owner to ensure that the Product Backlog is visible, clear and understood.
  • Participating and Leading Backlog Refinement and Sprint Planning, contributing to defining the Sprint Goal, estimating User Stories and ensuring these meet Definition of Ready criteria.
  • Participating in Agile ceremonies such as daily team Stand-up, Sprint Demo or Retrospective.
  • Supporting the team to develop both, Definition of Ready and Done.
  • Defining test cases for User Acceptance/ Verification Testing (UAT/ UVT), performs testing if required. Supports PO to ensure deliverables are of the desired quality and in engaging applicable stakeholders (e.g. Legal, Compliance, Ops Risk, CTM & Key Governance) for required approvals and sign-offs.
  • Potentially serving the team as SME (Subject Matter Expert) on Bank and Country processes such as risk regulations, compliance and delivery frameworks

Our Ideal Candidate
  • Demonstrated ability to undertake business analysis within an Agile environment with experience in requirement elicitation, gathering, documentation and management in Jira and Confluence.
  • Demonstrated ability to work effectively independently and as part of a team, including taking initiative, seeking and providing support to the team as required
  • Demonstrated functional and conceptual understanding of technical matters, as well as the proven ability to quickly learn new business domains and technical applications
  • Demonstrated ability in creatively solve problems and try new approaches to achieve work outcomes, leveraging a strong analytical mindset
  • Demonstrated negotiation and influencing skills, enabling effective interaction with stakeholders and users in the provision of advice, guiding decision-making


Apply now to join the Bank for those with big career ambitions.
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