• Competitive
  • Singapore
  • Permanent, Full time
  • OCBC Bank
  • 2019-01-18

Middleware Support Engineer

Middleware Support Engineer

  • Minimum 2 years of experience in technical support role in banking environment.
  • Provide 18x7 operational support.
  • Perform troubleshooting for SOA/API system and 2FA/HSM appliances.
  • Recover the SOA/API system or 2FA/HSM appliances.
  • Perform in depth technical Root Cause Analysis of all incidents and ensure mitigation, resolution or procedures are implemented
  • Perform on-site monitoring optimisation to better enhance current monitoring parameters
  • Proven ability to operate under pressure and meet challenging deadlines with minimum supervision.
  • Willingness and demonstrate capability to learn, assimilate, and act upon large amounts of information rapidly.
  • Positive attitude towards continuous learning in new area.
  • Strong interpersonal and communication skills.
  • Good team player with good interpersonal skills.
  • Able to work independently and possess initiative.
  • Working knowledge of Windows OS, AIX is preferred.


Qualifications
SOA/API
  • 3-4 years of experience of building, administering, engineering and supporting SOA & APIs implementations.
  • Experience in TIBCO suite of products - BusinessWorks 5.x, BusinessWorks plugins, API Gateway, Enterprise Messaging Service, Administrator, SOAP, Web Services, XML, Hawk, X-Path & Adapters.
  • Experience in building and administering web services and API using TIBCO platform with strong debugging skills.
  • Experience in SOAP/REST Web Service development, Managing business asset such as XSD's, WSDL, Process Definitions, XSLT.
  • Hands on experience in High Availability Implementation of TIBCO EMS and BW environments.
  • Hands on experience in Clustering, Load Balancing and Failover management, Security, Logging, Auditing and TCP/IP Networks.
  • Perform code review and documentation.

HSM and 2FA
  • 3-4 years of experience in HSM (Hardware Security Module) and 2FA systems.
  • Experience in setting up HSM, Security appliance and 2FA systems
  • Practical knowledge & hands-on experiences in High Availability Implementation of HSM and 2FA.
  • Enhance and support the operations of security infrastructure, in particular the authentication and secured transfer services by various applications via Internet & electronic channels in the bank.
  • Provide technical consultant for HSM and 2FA.
  • Work with various teams to provide solutions to resolve security issues raised.
*LI/TK