Partnering and engaging Internal and external stakeholders, focus on risk management, controls such as: Directive, Preventive, Detective, Standardization, Pre-emptive and risk analysis to mitigate Ops risks.
- Standardise and align of control functions from various teams to strengthen management oversight.
- Explore and expand process to "Catch All" for un-reconciled items across pillars and processes.
- Design Risk Dashboards - Data analysis e.g. Analyse past ops risk incidents, review preventive actions and ensure controls apply and in place across all teams and regions.
- Manage, update regular Business Dashboards, reports and decks for management reporting and sharing.
- Follow up and update on action points with action owners within timeline.
- Controller of Operation UDMA (User Developed and/ or Managed Application) process and portfolio:
- Engage Operation staff to maintain and design UDMA / Productivity tools with MS Access / MS Excel / Python / Macro etc.
- Sound knowledge of banking products, process and systems
- Strong skill sets on: MS Access, SQL, VBA programming, Advanced MS Excel, MS PowerPoint, Python, Qlikview, Tableau