Operations Officer, Remittance (6 months/ 1 year)

  • Competitive
  • Singapore
  • Contract, Full time
  • Bank of Singapore
  • 16 Jan 18 2018-01-16

Operations Officer, Remittance (6 months/ 1 year)

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Overview

Primary Role:

  • Ensure timely release of transactions as per agreed service level agreements
  • Provide nostro balances and adjustments to TAPD
  • Active monitoring of breaks and issues to ensure reconciled and suspense items are resolved timely
  • Update of SOPs
  • Lead/Participate in UAT/Project
  • Identify control gaps and potential areas for efficiency gains
  • Face off with internal and external parties on remittance related issues (eg, auditors, nostro agents etc)
  • Prepare management reports
  • Ad-hoc task assigned by Line Manager

Responsibilities

a. Remittance Processing
  • Approve and release remittances and internal transfers in a timely manner
  • Resolve issues and handle queries from internal clients and external counterparties
  • Ensure that procedures, policies and regulations are adhered to

b. Change Management
  • Participate in UAT for system enhancement
  • Identify control gaps and work with manager to review process efficiency and deliver improvements

c. Control
  • Ensure unreconciled and suspense items are resolved timely
  • Ensure end of day tasks are completed


  • Qualifications
    Requirements
    • Minimum 5 years experience in private bank operations
    • Possess market knowledge in Remittance
    • Tertiary education with a good academic track record
    • Good knowledge of Microsoft Office and SWIFT
    • Fluency in English is essential
    • Clear written & verbal communication skills with all levels of staff
    • Client-oriented mindset
    • Team Player with ability to work independently and with a can-do attitude
    • Highly organized with excellent attention to detail
    • Excellent time management and prioritization skills
    • Able to identify key issues and propose process improvement; self-starter
    • Ability to adopt and maintain a logical approach in critical situations
    • Good sense of control and regulatory awareness
    • Ability to work & deliver under time pressure.