Premier Service Manager -Sales, Distribution and Business Development

  • Competitive
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • HSBC
  • 18 Sep 18 2018-09-18

Premier Service Manager -Sales, Distribution and Business Development

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading retail customer experiences and thereby maximising customer satisfaction.

We are currently seeking a high caliber professional to join our team as Premier Service Manager.

Principal responsibilities

  • Support Relationship Managers by assuming responsibility of the operational functions in customer service.
  • Achieve a high service standard by ensuring efficient and quality service to customers.
  • Maintain a high standard of operational and risk compliance by ensuring that standards and workflow are in continuous adherence to Group Standards and local regulations.
  • Providing administrative support to the Premier Relationship Managers.
  • Improve customer experience by highlighting the needs and existing deficiencies of customers.
  • Provide administrative and logistic support


Qualifications
Requirements
  • Degree holder with relevant experience in a retail banking environment.
  • Strong banking and product knowledge will be an added advantage.
  • A team player who is self motivated and customer service oriented.
  • Possess excellent interpersonal and communication skills.
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.