• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2018-06-20

Private Bank Asia Program Lead – Tax Transformation

Private Bank Asia Program Lead – Tax Transformation

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18035172


Description

  • Conduct in-depth analysis of current TAX operations across business units and underlying technology platforms. Create a baseline of the current operating model and technology landscape. Identify gaps, challenges and efficiency opportunities
  • Partner across various business and technology teams to define "TOM" - target operating model, target business processes and technology landscape
  • Device a vision, strategy and roadmap in alignment with senior management across business and technology units. Secure multi-year funding commitment from senior sponsors for the program
  • Lead a cross departmental functional team consisting of senior staff
  • Execute on strategy and roadmap, deliver "state of the art" client tax reporting platform via implementing target operating model, processes, data harmonization and technology renovation
  • Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and stakeholders
  • Coach, mentor, motivate and supervise project and program team
  • Deliver appropriate and effective executive level communication
  • Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards
  • Manage project and program issues and risks to mitigate impact to baseline
  • Continue professional development in order to keep abreast of emerging technologies, methods and best practices
  • Extensive understanding of project and program management principles, methods and techniques
  • Establish a framework of best practices, templates, policies, tools and partnerships to expand and mature these capabilities for the Tax operations globally across the Private Bank


Qualifications

Required Skills:
  • The successful candidate must 10+ years of experience in areas such as technology and program management
  • Excellent experience in program / project management methodologies such as SDLC, Agile, SCRUM, SDLC / Waterfall
  • Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
  • Experience in successfully leading projects and programs to on-time, on-schedule and within budget close
  • Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
  • Experience building a team, evaluating, developing and attracting talent.
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Strong experience working in and supporting diverse and inclusive environment
  • Innovative & creative thought leader
Knowledge/Experience:
Have a broad business and technical knowledge in the following areas:
  • Banking experience with Private Banking experience a huge plus
  • Experience delivering large complex multi-year programs
  • Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
  • Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
  • Self-motivated, decisive, with the ability to adapt to change and competing demands
  • Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results
  • Experience negotiating vendor contracts
  • Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
  • Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
  • Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders and peers
  • Team-building skills with technology and business staff
  • Experience working both independently and in a team-oriented, collaborative environment
  • Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • Familiarity with regulatory/tax environment
  • Adept at conducting research into project-related issues and products
  • Must be able to learn, understand and apply new technologies
Qualifications:
  • Bachelor's/ Master's degree in appropriate field of study or equivalent work experience
  • Strong knowledge of program / project management methodologies such as PMP, Scrum/Agile
  • Strong Knowledge of data management platforms and tools
  • 10+ years of experience working with business stakeholders within a cross-functional matrix environment
  • 10+ years of previous experience with gathering requirements from the client / business and documentation
  • 10+ years of experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle
  • Adequate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and senior leadership
  • Proven ability to demonstrate a drive for results and accountability of business needs
  • Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
  • Strong interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
  • Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities
  • Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, Tools: MS Project, Excel, Word and PowerPoint
  • Knowledge of Tax operations and client tax reporting tools desirable
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