The Product Owner will work closely with the, Head of Product, Product Designers, Developers and other stakeholders to deliver new features and refine our designs to give our customers the best possible experience. This means getting involved in understanding customer needs, ideation, roadmap prioritization, customer testing, writing requirements, liaising with developers, testing the app, and communicating changes to customers.
About the job
Act as a key stakeholder and be the subject matter expert for our product.
Work closely with Product Designers to create end to end solutions to our customer needs and jobs to be done
Work closely with customers to run focus groups, 1on1 interviews and product testing sessions
Break features down into user stories and acceptance criteria, and collaborate with dev and ops teams to fine tune features
Participate in release planning, including QA / app testing in test and production environments to ensure the new features match desired behavior and that any bugs or issues are logged, prioritized and fixed.
Ensure clear communication and escalation of production issues.
Analyze user feedback and drive continuous product improvement
Research competitors and innovation of new technologies and recommend features which will enhance our current offering and improve customer experience
Responsible for JIRA ticket management from creation to completion and Confluence pages to accurately document product requirements
To be successful
Must have passion for technology and understanding customers to deliver the best possible user experience
Curious by nature and interested in making an impact
Critical thinking: Analysis and problem solving skills to address core business problems; Ability to effectively evaluate a problem or situation from all angles to determine the most appropriate solution
Ability and comfortable working with multiple time zones and locations
Academic and professional qualifications preferably Bachelor's degree preferably in business, information systems, marketing, computer science, or other relevant areas and 5+ years of relevant product
Think you're the right person? Email your updated CV to firstname.lastname@example.org