SAN Storage Technical Analyst, Group Operations & Technology SAN Storage Technical Analyst, Group Operations &  …

OCBC Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
SAN Storage Technical Analyst, Group Operations & Technology
  • Provide operational support for Hitachi, IBM, NetApp and HPE storage and brocade san switches administration
  • Execute across-site replication of significant DR data and able to perform reverse replication upon DR requirements
  • Provide technical assistance to project team and server operation teams.
  • Perform fault investigation, troubleshooting, resolution, recovery and root cause analysis for incidents relating to SAN fabrics
  • Track and plan for upgrade on storage and related product before product obsolescence
  • Conduct performance analysis, tuning, automate system operation, capacity planning & performance management
  • Track and drive patch management & software upgrades to ensure systems patches are kept up to date
  • Establish adequate monitoring scripts/systems to predict parts failure for preventive measurement
  • Apply new technology and process to improve system supportability, recoverability, availability and performance
  • Able to support and response to add-hoc request from time to time including off office working timeframe
  • Support Audit and compliance activities
  • Provide technical guidance and mentoring to Resident Engineers


Qualifications
  • Bachelor's degree in information technology, Information System Security or related fields .
  • Storage Certification in Hitachi, IBM, NetApp, HPE is preferred. Minimum 5 years system support experience on SAN infra, with 2 years in supporting banking environment.
  • Hands -on experience on Hitachi, IBM, NetApp, HPE Storages and Brocade SAN Switches
  • Good knowledge in HA Storage (Example GAD is preferred), ALUA settings, CCI operations
  • Possess good technical knowledge in implementing, troubleshoot, performance tuning of SAN hardware.
  • Awareness of SAN infrastructure support as critical services and require fast response time towards incidents
  • Working knowledge of Windows OS, AIX, Solaris and Linux is preferred
  • Proven ability to operate under pressure and meet challenging deadlines with minimum supervision.
  • Willingness and demonstrate capability to learn, assimilate, and act upon large amounts of information rapidly.
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