SGUnited Traineeship: Technology Infrastructure - Voice Engineer (9 months contract) SGUnited Traineeship: Technology Infrastructure -  …

OCBC Bank
in Singapore
Contract, Full time
Be the first to apply
Competitive
OCBC Bank
in Singapore
Contract, Full time
Be the first to apply
Competitive
OCBC Bank
SGUnited Traineeship: Technology Infrastructure - Voice Engineer (9 months contract)
The voice engineer will be exposed to the banking environment and support existing BAU activities, supporting Voice and Collaboration tools.

Responsibilities
1. conduct daily health check on Voice Infrastructure
2. coordinate with various parties to perform migration from legacy hardphone to softphone
3. perform system patch or vulnerbility patch
4. Fulfil service request
5. Conduct investigation and resolve incident
6. Ensure all service requests and incident tickets are track and close on time.

Qualifications
Requirements
  • Knowledge on PABX and voice recording
  • Knowledge in O365, Skype for Business, Team, Webex and others collaboration tools such as Zooms
  • Knowledge in Video and Audio product
  • Knowledge on system security compliance setting
  • Systematic problem determination skill
  • Good in managing people and listening to user's request


As part of the application, you are required to also submit your online application via My Careers Future for this position: https://www.mycareersfuture.gov.sg/job/information-technology/sgunited-traineeship-technology-infrastructure-voice-engineer-sgunitedjobs-oversea-chinese-banking-corporation-5941db14ae71e2757ce3f59f6bb2086d
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