Sales Operations Team Lead covering Base Metal with commodity MNC Sales Operations Team Lead covering Base Metal  …

The Cap Consulting Group Pte Ltd
in Singapore
Permanent, Full time
Be the first to apply
market range
The Cap Consulting Group Pte Ltd
in Singapore
Permanent, Full time
Be the first to apply
market range
Posted by:
Xinyi Lim • Recruiter
Posted by:
Xinyi Lim
Recruiter
Sales Operations Team Lead covering Base Metal with commodity MNC

Sales Operations Team Lead covering Base Metal with commodity MNC

  • Minimum 6 years in a sales operations capacity gained with a commodity trading MNC, coupled with experience in team management.
  • Container shipment exp is a must. Dry bulk exp is a nice to have.
  • Experience covering base metal (E.g. copper concentrate/ chrome/nickel/ ferro nickel/PGM/copper metallic)  is nice to have but this is not a must. Will consider good operations candidates with exposure to non metal products.
  • Has experience managing staff

 

Our client is a renowned commodity trading MNC. It is now looking to hire an experienced Sales Ops Team Lead to oversee a team of sales ops specialists.


Purpose 
Execute the fulfillment of contractual sales transactions to satisfy the firm’s and customers’ contractual obligations. This role is critical in delivering flawless contract administration and sales operations for trading and equity sales of the products in Asia and ensure full compliance with internal policies. 

For this role, you will lead a team to  ensure execution of shipments related activities as per contractual / commercial terms and optimising value creations for all commercial activities for the business. 

Supervise the post-contracting executions of shipments 

  • Responsible for the team members post-contracting execution and coordination between sourcing, sales, finance, shipping and port operations to ensure all matters are in order, to support timely delivery of product to the customers in accordance with the contract, specifically including obtaining and collation of shipping documentation for both Load and/or Discharge ports 
  • Responsible for the team’s performance on timely accurate entry into the system, from which the preparation and issuance of accurate provisional and final commercial invoices of sales in accordance to contractual pricing formulas shall be delivered 
  • Overseer the team’s performance in prompt update and work closely with the Sales to ensure all potential overdue receivables and payables are to be follow-up with customers/suppliers to avoid/minimize the possibility of any overdue payments. 
  • Ensure smooth execution without breaches of 3rd party deals, prevent value leakage between purchases and sales shipment 


Customer Services 

  • Manage customer communications and deliver high service level to the customers in terms of quality and logistics services and meeting their expectations. 
  • Manage customer operational logistics interactions and communications to optimise logistics results. 

 

Trade Finance 

  • Design and manage work with shipping lines, banks, sales operations teams, to execute working capital financing options and accelerate cash collection from customers, and hence reduce cash collection cycles across products 
  • Work closely with finance/ treasury to facilitate cash flow management and support working capital management 
  • Supervise team to ensure trade finance instruments like documentary credits and other payment methods are managed according to risk policies and contractual agreements. 


Reporting 

  • Provide periodic reporting on contract administration and sales operations performance (Contract to cash, LOI tracking, management performance dashboard report, etc) and ad hoc reports as required. 
  • Responsible in monitoring of the accounts receivables report and shipments scheduling in accordance to contractual obligations and vessel itineraries. 
  • Ensure team completeness in month end reporting and constantly review to ensure accurate records are maintain within relevant systems. 


Leadership role (coaching /supervising staff) 

  • Coach and manage direct reports to ensure high performance, and adherence to an enhanced control environment while trading operations are introduced. 


Process Improvement 

  • Continuous review processes to identify opportunities that will help maximise value. 

 

Requirements: 

  • Minimum 6 years in a sales operations capacity gained with a commodity trading MNC, coupled with experience in team management.
  • Container shipment exp is a must. Dry bulk exp is a nice to have.
  • Experience covering base metal (E.g. copper concentrate/ chrome/nickel/ ferro nickel/PGM/copper metallic)  is nice to have but this is not a must. Will consider good operations candidates with exposure to non metal products.
  • Has experience managing staff
  • Good operational knowledge of sales operations on international trades, delivery terms and documentation requirements (Bills of lading, warehouse release, warrants, holding certificates and etc.) 
  • Knowledge of port, warehousing and shipping and logistics operations
  • Also has good System (ERP) understanding
  • Has experience dealing with both suppliers and customers on sales ops matters
  • Knowledge and experience in managing credit risk using trade finance instruments such as letters of credit, standby letters of credit, silent guarantees, discounting, forfeiting, etc. 
  • Knowledge and experience in a Trading environment 
  • Experience with sales operations, warehousing and logistics, dry bulk shipment management experience and container shipment management experience (key focus). 
  • Good knowledge in UCP 600 and ISBP 
  • Proactive, disciplined, organised approach to work 
  • Highly organised, strong workflow/coordination/process orientation. 
  • Good communication skills written and verbal 
  • High level of commercial acumen, analytical skills and attention to detail 
  • Highly organised, strong workflow/ coordination/ process orientation 
  • Excellent planning and organisation skills and the ability to manage competing priorities 
  • Good problem-solving skills 

 

To apply, please send your cv in word doc to resume@cap-cg.com . Please also include details on your current salary, expected salary and notice period in your cv.


We regret to inform that only shortlisted candidates will be notified.

 

Posted by:
CAP Consulting (EA license: 14C7175)
Caroline Poh (EA Registration: R1105649)

Date Posted - 17 Nov 2021

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