Senior Associate / Associate, Output Management Administrator, Technology Services, Technology and Operations

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 23 Oct 17 2017-10-23

See job description for details



Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • Collaborate and work with applications team to create and test new report loading
  • Collaborate with printer company to resolve any loading issue to OnDemand and EOSA
  • Provide technical assistance to application development team and operation teams for OnDemand and EOSA.
  • Troubleshoot and drive incident recovery reported by the various team.
  • Perform report restoration from backup for EOSA based on user request
  • Work with OnDemand and EOSA system support to plan and test system upgrade projects.
  • Automate system operation
  • Update the OnDemand user access matrix
  • Establish adequate monitoring to ensure efficient and reliable service delivery
  • Apply new technology and process to improve system supportability, recoverability, availability and performance.
  • Support audit and compliance activities.
Requirements
  • Minimum 3 years support experience for output management.
  • Possess knowledge of AIX operating system and experience in troubleshoot in AIX environment
  • Experience in OnDemand and EOSA system
  • Good communication skills
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.