Senior Business Analyst, Global Markets

See job description for details

An exciting opportunity has just come for you to join ANZ as a Senior Business Analyst, Global Markets
  • Experience in business analytics
  • Directly report to the Senior Project Manager, Global Markets
  • This role is a 1-year fixed term contract
About the role
  • You will look after the business engagement, functional requirements and implementation of the Customer Static Solution (CSS)
  • As the “Business BA”, you are to engage with relevant business stakeholders for the continued local site roll out of the CSS application, and then work closely with the delivery team as well as relevant Technology partners, to ensure timeliness and quality of the delivery
  • You are expected to have excellent Business Analysis abilities through the entire project lifecycle, especially in terms of requirements gathering and documentation, business process impacts (“As Is” versus “To Be”), data mapping, user acceptance testing oversight, and training and implementation
  • You will project manage required timelines, report into relevant governance forums and drive technology to deliver as per the business requirements of each local country
  • You will focus on ensuring business stakeholders are continually engaged and are prepared for all changes - good communication and documentation skills are essential
  • The role requires engagement with requisite risk, compliance and assurance teams and ensure that special consideration is given to local compliance requirements
About you

To be successful in this role, you will ideally bring the following -
  • Extensive experience in business analytics in a Middle Office or Operations environment, ideally in a Change The Business or Customer Static function
  • Knowledgeable in business analysis tasks, elicitation techniques and competent in requirements gathering skills
  • Knowledgeable of some operations domain (confirmations, settlements, reconciliations, statistics) and Middle Office functions (transaction management or on-boarding)
  • Good documentation skills:
    • Analyze – business requirements document or functional requirements and data mapping
    • Test – test plans, System Integration Testing (SIT), and User Acceptance Testing (UAT) packs
    • Implementation – process maps, training materials, communications
    • Governance reporting, stakeholder presentations
  • Experience in working on projects and project managing small to medium initiatives
  • Solid understanding of project management life cycles, disciplines and procedures
  • Demonstrated knowledge and experience in working on mid to large sized projects
  • Ability to work with Project Assurance to complete all necessary compliance artefacts
  • Comfortable in running meetings with key business stakeholders
  • Ability to own and be responsible for deliveries assigned
  • Ability to understand and analyse complex issues and propose appropriate solutions
  • Excellent written and verbal communication skills and demonstrated ability to interact with Business as well as Technology Stakeholders in the organization, including senior management
About ANZ

ANZ is a leading regional bank with representation in 34 markets, focusing on core markets in Australia, New Zealand and Asia Pacific. As we continue our journey to build our global business and support our customers, we’re committed to attracting and retaining the best talent. We’ve made it our business to be an organisation where people strive, and are rewarded, for excellence.

We’re exploring new and better ways to progress the business with energy and enthusiasm. Backed by a proud and established heritage, we’re on a journey creating a regional bank. Connected by integrity and clarity of strategy, there is a real sense of excitement about the future.

At ANZ we aim to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

We work flexibly at ANZ. Talk to us about how this role could be flexible for you.

We connect you to a world of opportunity.

When you join ANZ, you'll join a connected community offering a world of opportunities to help you grow your career. Who knows where you might end up? Hear from our staff about their career journey with ANZ.

Find out more about working at ANZ or to view other opportunities visit

You may apply for this role by visiting ANZ Careers and search for reference SIN006051.


72% of Australian workers want the opportunity to work flexibly. Hear from ANZ staff about how they take advantage of our range of flexible options, including volunteer and lifestyle leave