Senior Officer / Senior Associate - Client Services

  • Competitive
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • Haitong International Securities (Singapore) Pte. Ltd.
  • 19 Jun 18 2018-06-19

Perform KYC checks and Account Opening for Corporate/Individual Customers and conduct periodic reviews on customers.

The Job:

  • Perform KYC checks and Account Opening for Corporate and Individual Customers;
  • Review and process KYC documents and Account Opening applications for Clients / Introducing Brokers
  • Liaise with internal stakeholders (Business units, Dealing, Operations) and Clients to ensure KYC/Account Opening documents are submitted;
  • Review FATCA/CRS self-certification forms;
  • Conduct Client Account Review /Client Knowledge Assessment (CAR/CKA) for retail clients;
  • Communicate with clients via telephone and email correspondence;
  • Updating statistics for monthly reporting;
  • Conduct periodic reviews on customers’ accounts;
  • Maintain compliance with all corporate and regulatory standards (eg, SFA, AML/CFT, FATCA, CRS, etc);
  • Work closely with CS Manager and Compliance department to implement new policies and procedures where applicable;
  • Any Ad-hoc tasks from Management.


  • Degree in any discipline with at least 3 years of relevant work experience.
  • Prior experience in account opening, client service, knowledge of the securities industry and familiarity with Anti-Money Laundering and Countering Financing of Terrorism (“AML/CFT”) rules and processes.
  • Demonstrates enthusiasm, analytical and good writing skills
  • Proficient in MS Word and Excel
  • Good command of written and spoken English and Chinese, including Putonghua (in order to liaise with Chinese & Putonghua speaking associates)