Senior Process Executive-Bengali

  • Competitive
  • Singapore
  • Permanent, Full time
  • Cognizant Technology Solutions APAC
  • 18 Oct 18

Senior Process Executive-Bengali


Job Summary: Senior Process Associate
Experience: 2+ years
Work location: Singapore


Job Description:


1. Review inbound product related brand requests for policy and quality compliance
2. Work directly with our Sales teams as required to assist them with client requests
3. Provide and maintain high quality operational support to external customers to ensure client product is a top platform for their business
4. Maintain high levels of efficiency when working on inbound requests
5. Partner with local teams to identify user problems at scale and provide insights to improve efficiency and user experience
6. Identify trends and develop solutions to optimize team workflows and scale operations
7. Work with other internal teams globally to establish best practices and procedures to ensure consistency and sharing of learning between teams

About Cognizant:

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on Fortune 500 2017 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us on Twitter: Cognizant.

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Technical Skills
SNoPrimary SkillProficiency Level *Rqrd./Dsrd.1Technology SkillsPL1Required

Domain Skills
SNoPrimary SkillProficiency Level *Rqrd./Dsrd.1Services and SupportNARequired

* Proficiency Legends
Proficiency LevelGeneric ReferencePL1The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.PL2The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.PL3The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.PL4The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.