Servicing and Support Associate - Corporate Banking

  • Competitive
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • HSBC
  • 18 Jun 18 2018-06-18

Servicing and Support Associate - Corporate Banking

Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.

Corporate Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Corporate Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC's international network and broad range of market leading banking products and services.

We are currently seeking a high caliber professional to join our team as Servicing and Support Associate .

Principal responsibilities

  • Assisting Relationship Managers in providing a superior level of Client Servicing and client proximity
  • The job holder also supports preparation, completion of security, loan and other documentation in line with the credit approvals obtained and follows up with customers on outstanding documentation
  • Manage and strengthen client relationship
  • Ensure operational effectiveness and delivery of high service levels
  • Liaise with Global Commercial Banking office on inward and outward referrals and ensuring proper follow up
  • Ensure timely preparation of security and loan documentation internally that is in line with the credit approvals obtained as well as receipt of completed documents and subsequent loading of facility limits
  • Track and monitor deal flows, liaising such that vital business reports are prepared and available on a timely basis
  • Assist in coordinating Marketing activities, Customer events, bank activities on a Sector level
  • Assist Sector Head with data analysis and coordinate marketing promotions, product awareness on a Sector level


Qualifications
Requirements
  • Preferably a diploma holder or graduate, with a strong desire to serve customers
  • Working knowledge in commercial banking products and banking operations
  • Excellent interpersonal, communication, telephone and customer servicing skills
  • Strong learning ability and comfortable with learning
  • Able to effectively interact with people at all levels and be a team player
  • Possess lots of initiative, drive and pride in getting the job done the right way the first time


You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.