• Competitive
  • Singapore
  • Permanent, Full time
  • OCBC Bank
  • 2019-01-18

System Support Engineer

System Support Engineer

The purpose of this role is to maintain operational stability and handle customer requests while working on shifts to support the 24x7 operations. You will be responsible for installing and configuring enterprise class technology hardware, troubleshooting hardware and network issues, maintain change control process in data centre and support 3rd party vendor activities.

Responsibilities
  • Proactively ensure the highest levels of system and infrastructure availability
  • Manage systems and networks to ensure availability of services
  • Perform server and network troubleshooting
  • Work autonomously to resolve hardware, software, and service issues
  • Repair and upgrade hardware, including servers, network equipment and general datacentre equipment


Qualifications
Requirements
  • Understanding of data centre management and layout (power, cooling, cabling)
  • General knowledge of physical IT infrastructure (server, networking, storage)
  • Understanding of networking and system concepts (circuits, IP routing, consoles)
  • Understanding of network concepts (switching, routing, perimeter security)
  • Understanding of operating systems (Windows, Linux, AIX)
  • Flexibility to work non-business hours that include weekends and/or holidays
*LI/TK