• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2018-08-21

Treasury and Trade Solutions Client Operations In Business Control

Treasury and Trade Solutions Client Operations In Business Control

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Transaction Processing
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18051786


  • Support control activities for TTS Client Ops which includes coordinating with other stakeholders to deliver all required operations control functions and services.
  • Work with various TTS Client Ops Units to ensure that internal controls are implemented and risks are mitigated related to operations functions, corporate policies, and regulatory requirements
  • Interfacing with internal audit examiners, and advising on corrective action plans, covering multiple products and complex processes.
  • Interfaces with ORM, Internal Audit, Compliance and Operations management to review and assess the overall control environment and any required remediation.
  • Third Party Management - work with Ops management to ensure all outsourcing are in adherence to country local regulatory requirements. Interfaces with TP vendor and conduct onsite reviews with appropriate stakeholders. 
  • COB Management - work with various ops units to ensure a well-established, maintained and documented COB plans are tested in accordance with Citigroup BCP policies manual.
  • MCA Program Management - work with the MCA team to assist in the coordination proactive identification of control issues; monitoring of MCA issues; and consistency of MCA execution
  • Issue / CAP Management - work with management to identify areas of concern and related risks; develop corrective action plans for significant issues; assess relevance of issues across all regions; monitor and report resolution progress including periodic reviews with management; review support and ensure it adequately addresses closure of the issue; and proactive involvement in business meetings and walkthroughs to identify other control issues
  • Ensure the Bank's Ops Risk Loss database is appropriately updated & perform all required reviews/approvals
  • Reporting - prepare reporting necessary to assist management in understanding outstanding risks and control activities and the status of corrective action; provide input for risk/control decks (e.g., Monthly Control Dashboards, Monthly Management Review)


  • Minimum 5 years relevant working experience
  • Possess strong focus on control and compliance.
  • Excellent prioritization skills in prioritizing workload and meet tight deadlines
  • Ability to resolve and escalate issues
  • Excellent problem solving and analytical skills
  • Be able to work as a team player with strong interpersonal skills
  • Strong MS Office skills are essential
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