Unified Communications Engineer

  • Competitive
  • Singapore
  • Permanent, Full time
  • Cognizant Technology Solutions APAC
  • 24 May 19

Unified Communications Engineer

Job Title: Unified Communications Engineer

Location : Singapore

JOB DESCRIPTION:

•\tKnowledge in current releases of CUCM & Related components

•\tlead and/or participate in regional & global projects

•\tKnowledge in Video Conferencing systems such as Acano, VCS, Expressways, MCUs & Telepresence is a plus

•\tproviding day to day support for all Unified Communications & Collaboration (UC&C) systems in our environment.

•\tProvide day to day support for all Voice & Video Infrastructure, deal with carriers and assist in troubleshooting issues.

•\tMust be able to review UC&C related costs and provide recommendations on cost savings ideas.

•\tPerform maintenance and coordinate with external vendors. Read and understand monitoring system reports concerning systems functionality.

•\tCoordinate with project management pertaining to project related tasks. Ensure that compliance with existing services is constantly updated.

Job Responsibilities:

• Must have knowledge in current releases of CUCM & Related components.

• Should be able to lead and/or participate in regional & global projects.

• Must be willing to work on day to day operational BAU issues & requests.

• Must have ability to clearly communicate and Interface with internal clients for daily support.

• Must have ability to function in a fast-paced organization.

• Must have ability to providing input and recommendations for areas of service delivery improvement.

• Knowledge in Video Conferencing systems such as Acano, VCS, Expressways, MCUs & Telepresence is a plus.

About Cognizant:

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on Fortune 500 2017 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us on Twitter: Cognizant
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